Omokoroa Country Estate Retirement Village Omokoroa Tauranga

OMOKOROA COUNTRY ESTATE Retirement Village

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Average Rating:

4.181.7% 36 Add Review

OMOKOROA COUNTRY ESTATE Retirement Village located on the beautiful Omokoroa Peninsula just 15 minutes north of Tauranga.

Facility services offered

Villa, (3+ bdrm)
Villa, (2+ bdrm)
RETIREMENT VILLAGES

Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertainment
Social Atmosphere
Enjoyable Food

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Description
Questions
Contact

Retirement Village Information (Last Updated: 8th May 2017)

This facility is owned by OMOKOROA COUNTRY ESTATE.

OMOKOROA COUNTRY ESTATE. A picturesque Retirement Village with spacious homes and extaordinary gardens. It's the place to be!

No. of Rooms 150

Retirement Village Management

Village Manager is Kevin Searle

Retirement Village Activities

Many and varied

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Questions and Answers

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Address

Kevin Searle
Village Manager

Show number

(07) 548 1170

OMOKOROA COUNTRY ESTATE Retirement Village
5 Anderley Ave
Omokoroa
Tauranga,
New Zealand

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Reviews / Feedback for OMOKOROA COUNTRY ESTATE Retirement Village

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Reviewed by:
[Name withheld at users request]
Apr 2017

Resident
> 100 days / visits

excellent grounds

2stars

Product/Service Name: OMOKOROA COUNTRY ESTATE Retirement Village
Includes reply from OMOKOROA COUNTRY ESTATE Retirement Village

This comment has been flagged for moderation

Reviewed by:
[Name withheld at users request]
Jan 2017

Resident

Residents Feed back

2stars

Product/Service Name: OMOKOROA COUNTRY ESTATE Retirement Village
Includes reply from OMOKOROA COUNTRY ESTATE Retirement Village

[Name withheld at users request]Surroundings are very pleasant and gardens well kept....
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Pros

Surroundings are very pleasant and gardens well kept.

Cons

There is concern that monthly rate was increased 3% when Superannuation increased by this figure. It was thought that this increase was tied to CPI which was not 3%. At a meeting attended by most residents the meeting was terminated by the Statutory Supervisor, before some residents had the opportunity to raise their concerns. The meeting was orderly, and concluded with the Director stating that the increase would be 3%.

Suggestions to Management or General Comment

A clear definition is required between maintenance and spending for capital gain.

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Reply from OMOKOROA COUNTRY ESTATE Retirement Village

Thank you for your feedback. The weekly fee increased by 2.73% last year. We are a "cost recovery village" so the weekly fee is calculated by dividing the total budgeted costs for the year by the number of homes. The maintenance costs, which include repair/replacement of capital items if required, are clearly defined in our Disclosure Statement - available free of charge. Every resident has opportunity to address the AGM (the meeting in question) so please do speak up when the floor is open. Please speak with me, the new Village Manager, if this answer is unclear. Thank you once again for your valuable feedback. Your comments are important to us.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

More than 3 years ago

Would you recommend this facility to a friend?

Not sure

Reviewed by:
joa820
Jan 2017

Resident
> 100 days / visits

2017 review

4stars

Product/Service Name: OMOKOROA COUNTRY ESTATE Retirement Village
Includes reply from OMOKOROA COUNTRY ESTATE Retirement Village

joa820The gardens and general area looks fantastic with new residents coming in each month as homes are built - should also help to spread the monthly service fee and pay for the new Manager. Time will te...
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Pros

The gardens and general area looks fantastic with new residents coming in each month as homes are built - should also help to spread the monthly service fee and pay for the new Manager. Time will tell.

Cons

No further practical help being offered in the residents attempts to make the public road splitting the Estate more safer. Suggestion from residents that age limit be reduced to 65 not taken on board by Management.

Suggestions to Management or General Comment

With the age limit now set as 70 minimum (present average age 79), it is a matter of time before the aging resident population will require greater attention to "care" rather than "style" being provided.

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Reply from OMOKOROA COUNTRY ESTATE Retirement Village

We have written to the Community Board (as required by the WBOPDC) requesting a footpath along the public road as recently as November 2016 (at our residents request). This matter will be followed up. Almost all villages have been increasing their entry age limit due to the growing percentage of the older population. Our older population is also living longer and healthier so the increasing entry age limit is a natural reflection of this.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

Reviewed by:
denault933
Aug 2016

Visitor

Good Company....

3stars

Product/Service Name: OMOKOROA COUNTRY ESTATE Retirement Village
Includes reply from OMOKOROA COUNTRY ESTATE Retirement Village

denault933Plenty of people to share time with if you wish...
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Pros

Plenty of people to share time with if you wish

Cons

Increase in weekly fees for maintenance

Suggestions to Management or General Comment

Choose a village with low maintenance

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Reply from OMOKOROA COUNTRY ESTATE Retirement Village

I'm unsure how a visitor to the village (which this writer is) can rate the categories rather averagely and comment about maintenance costs when residents have given us 5 star ratings. As the new manager since 12/9/16, I would welcome an approach by the writer to discuss their experience.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I visit/visited there.

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

Would you recommend this facility to a friend?

Not sure

Reviewed by:
george020
Aug 2016

Resident
> 100 days / visits

The 'Lifestyle'...

5stars

Product/Service Name: OMOKOROA COUNTRY ESTATE Retirement Village

george020Location, management, people, outdoor/indoor activities, gardens, social activities, quality homes and care, the 'lifestyle'...
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Pros

Location, management, people, outdoor/indoor activities, gardens, social activities, quality homes and care, the 'lifestyle'

Cons

A public road, Anderley Avenue, that splits our estate in half and its danger to 'senior' residents when using.

Suggestions to Management or General Comment

Push local WBOP council to provide a footpath and speed limits on Anderley Avenue for the 260 residents (average age 79)

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

Reviewed by:
ron820
Jul 2016

Resident
> 100 days / visits

A Great Place to Live...

5stars

Product/Service Name: OMOKOROA COUNTRY ESTATE Retirement Village

ron820Wonderful facilities. Helpful staff. A great place to live....
Read more

Pros

Wonderful facilities. Helpful staff. A great place to live.

Cons

N/A

Suggestions to Management or General Comment

....

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

Reviewed by:
[Name withheld at users request]
Jul 2016

Resident
> 100 days / visits

Friendly Residents...

3stars

Product/Service Name: OMOKOROA COUNTRY ESTATE Retirement Village
Includes reply from OMOKOROA COUNTRY ESTATE Retirement Village

[Name withheld at users request]Pleasant environment. Friendly residents....
Read more

Pros

Pleasant environment. Friendly residents.

Cons

No 'manager'. [In my opinion there is] unreasonable interference by owner, and I question the independence of the Statutory Supervisor.

Suggestions to Management or General Comment

I have been a resident here for 10+ years and [in my experience] there has not yet been a manager with a genuine authority to manage - undue interference by the owners and unkept promises by owners and some of the managers.

Report this comment

Reply from OMOKOROA COUNTRY ESTATE Retirement Village

As the newly appointed Village Manager since 12/9/16 (with genuine authority to manage), I would welcome the writer to discuss with me any concerns he/she has so we can work together to address them. Thank you for your forthright comments.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

Reviewed by:
shirl816
Jul 2016

Resident
> 100 days / visits

Beautiful Surroundings...

5stars

Product/Service Name: OMOKOROA COUNTRY ESTATE Retirement Village

shirl816Security and peacefulness. Beautiful surroundings and lovely people....
Read more

Pros

Security and peacefulness. Beautiful surroundings and lovely people.

Cons

None.

Suggestions to Management or General Comment

None. All A O K.

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

Reviewed by:
lau826
Jul 2016

Resident
> 100 days / visits

Beautiful Grounds...

3stars

Product/Service Name: OMOKOROA COUNTRY ESTATE Retirement Village
Includes reply from OMOKOROA COUNTRY ESTATE Retirement Village

lau826Quiet village. Beautiful grounds. Very good local amenities....
Read more

Pros

Quiet village. Beautiful grounds. Very good local amenities.

Cons

No manager, only owner 1 day per week.

Suggestions to Management or General Comment

Sales manager not liked by any resident in village.

Report this comment

Reply from OMOKOROA COUNTRY ESTATE Retirement Village

As the newly appointed full-time Village Manager since 12/9/16 I trust that all your concerns are being responded to appropriately. I welcome your feedback and trust that responsive management will be recognised as a strength of Omokoroa Country Estate moving forward. Thank you for your comment. Please chat with me if you have any concerns.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

Reviewed by:
mar450
Jul 2016

Resident
> 100 days / visits

Three Stars...

3stars

Product/Service Name: OMOKOROA COUNTRY ESTATE Retirement Village
Includes reply from OMOKOROA COUNTRY ESTATE Retirement Village

mar450Beautiful environment...
Read more

Pros

Beautiful environment

Cons

Family management/ownership

Suggestions to Management or General Comment

Clearly defined maintenance costs v development costs and capital improvement costs. Confusing for some residents.

Report this comment

Reply from OMOKOROA COUNTRY ESTATE Retirement Village

As the newly appointed Village Manager since 12/9/16 I hear the residents concerns about cost transparency. There is nothing hidden, but I accept the challenge to remove any confusion so that anyone can see clearly that our fees are in fact some of the lowest in the Bay of Plenty.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Not sure

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Location: 5 Anderley Ave, Omokoroa, Tauranga, New Zealand

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OMOKOROA COUNTRY ESTATE Retirement Village

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Facility services offered

Retirement Village Information (Last Updated: 8th May 2017)

Retirement Village Management

Retirement Village Activities

Questions and Answers

Address

Reviews / Feedback for OMOKOROA COUNTRY ESTATE Retirement Village

excellent grounds

Residents Feed back

2017 review

Good Company....

The 'Lifestyle'...

A Great Place to Live...

Friendly Residents...

Beautiful Surroundings...

Beautiful Grounds...

Three Stars...

Location: 5 Anderley Ave, Omokoroa, Tauranga, New Zealand

Enquire about availability

NORTH ISLAND

SOUTH ISLAND

FACILITY TYPES

INFORMATION

Retirement Village Profile

OMOKOROA COUNTRY ESTATE Retirement Village Add to shortlistRemove from shortlist

Facility services offered

Retirement Village Information (Last Updated: 8th May 2017)

Retirement Village Management

Retirement Village Activities

Questions and Answers

Address

Reviews / Feedback for OMOKOROA COUNTRY ESTATE Retirement Village

excellent grounds

Residents Feed back

2017 review

Good Company....

The 'Lifestyle'...

A Great Place to Live...

Friendly Residents...

Beautiful Surroundings...

Beautiful Grounds...

Three Stars...

Location: 5 Anderley Ave, Omokoroa, Tauranga, New Zealand

Enquire about availability

NORTH ISLAND

SOUTH ISLAND

FACILITY TYPES

INFORMATION

OMOKOROA COUNTRY ESTATE Retirement Village

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