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Aged Care Profile

The Sands Rest Home

The Sands Care Centre and Village
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 65% (4 Reviews)
3.25 out of 5 stars - 4 votes

See how this compares with other facilities!

40.00% from 2 reviews in the last 12 months

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Services offered
  • Geriatric
  • Medical Hospital care
  • Rest home care
  • AGED CARE

Service Information

This business is part of Oceania Care Company Limited.

The Sands Rest Home, situated in Browns Bay, Auckland, provides care services within its up to 55-bed capacity. The offerings include rest home care, medical hospital care, and geriatric services to meet the diverse needs of residents.

No. of Bed 55

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Feedback and Reviews for The Sands Rest Home

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The Sands Care Centre and Village
3
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"Quick Review"
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The Sands Care Centre and Village
1
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"Quick Review"
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The Sands Care Centre and Village
5
Visitor. > 100 days / visits
"Clean Facility, Great Staff..."
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The Sands Care Centre and Village
4
Family member / Friend. > 100 days / visits
"Lovely Staff..."
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DHB Audit Details

Further Rest Home Certification and Audits Information.

The Sands Rest Home
Waitemata District Health Board
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 19th July, 2025
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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