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Aged Care Information   (Last Updated: 16th August 2017)

This facility is owned by Oceania Care Company Limited.

Te Mana Home and Hospital is located in Birkdale, Auckland and offers rest home and hospital level aged care with 43 beds.

No. of Beds 43

Facility services offered

  • Geriatric
  • Medical (hospital care)
  • Rest home care

Reviews / Feedback for Te Mana Rest Home

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5   
Reviewed by : lynette907 Jun 2017
Family member / Friend< 10 days / visits

Hardworking, Friendly, Caring Staff....

Service Name: Te Mana Rest Home
Te Mana Rest HomeRead more
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5   
Reviewed by : delyse123 Jun 2017
Visitor> 100 days / visits

Caring and Kind....

Service Name: Te Mana Rest Home
Te Mana Rest HomeRead more
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5   
Reviewed by : eddie075 Jun 2017
Family member / Friend> 100 days / visits

Clean Friendly Hard Working Staff...

Service Name: Te Mana Rest Home
Te Mana Rest HomeRead more
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5   
Reviewed by : [Name withheld at users request] Jun 2017
Family member / Friend10 - 100 days / visits

Friendly, Warm and Welcoming....

Service Name: Te Mana Rest Home
Te Mana Rest HomeRead more
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5   
Reviewed by : diane217 Jun 2017
Family member / Friend> 100 days / visits

Great Facility...

Service Name: Te Mana Rest Home
Te Mana Rest HomeRead more
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5   
Reviewed by : mary931 Jun 2017
Family member / Friend> 100 days / visits

Very Friendly and Helpful Staff...

Service Name: Te Mana Rest Home
Te Mana Rest HomeRead more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Te Mana Rest Home
Audit Certification period: 36 months (Good)
Certificate renewal date: 17th July, 2020
Auditor: Central Region's Technical Advisory Services Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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