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Lady Allum Rest Home and Village
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Lady Allum offers a warm, vibrant, welcoming environment. With substantial space for residents and families to get together - either in the lounges, courtyards or any one of the many seating areas in the wide corridors.

Facility services offered

  • Geriatric
  • Medical (hospital care)
  • Rest home care
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

Enquire about availability
  • Description
  • Contact
  • DHB Audits

Aged Care Information   (Last Updated: 5th June 2018)

This facility is owned by Oceania Care Company Limited.

Lady Allum is conveniently situated close to the Milford centre and mall - with supermarkets, banks and shops. It is also very close to North Shore Hospital and the medical services along Shakespeare Road. Only 3.5 kms from Shore City and Takapuna Library, Beach and Bruce Mason Centre.

Oceania’s award winning I Love Music programme makes it easy for you to enjoy the music you love anytime, anywhere. We help you reconnect with all your favourites, from big band to classical, by providing you with an mp3 player loaded with your own unique music playlist.

No. of Beds 140

Enquire about availability

Address

Ann Marie Herbert
Admissions

Show number

(09) 488 2908


Lady Allum Rest Home and Village
20 Napoleon Avenue
Milford
Auckland,0620
New Zealand  

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Lady Allum Rest Home and Village
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 8th July, 2020
Auditor: Central Region
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.


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