Coastal Villas Metlifecare
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Metlifecare Coastal Villas

Facility services offered

  • Rest home care
  • Geriatric
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

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  • Description
  • Questions
  • Contact
  • DHB Audits

Aged Care Information   

This facility is owned by Metlifecare Ltd [Care].

The Coastal Villa's website states that: "Coastal Villas lies at the heart of the Kapiti Coast, where an array of local amenities are just a short walk away."

It continues to say about Coastal Villas that "The village is flat with pretty grounds, allowing easy access to the leisure centre and other activities. You live securely and independently in one of our villas, apartments or serviced apartments, all with their own particular character and charm. We also have a hospital on-site in close proximity to our facilities and serviced apartments, enabling partners to stay close by."

It goes on to say: "Our brand new apartments are now complete, so call today to walk through the village, take a tour inside, and see yourself in a brand new home.
To ensure you receive the very best of care, and your individual needs are catered for, our warm and experienced staff are available 24/7."

The services and facilities that Costal Villas provide include: "You can play tennis, petanque, bowls or croquet before cooling down in our swimming pool, ready for happy hour and a bite to eat. Our social activities extend to morning and afternoon teas, fortnightly themed dinners organised by the residents, guest entertainers, handicrafts and painting classes - we even have a knitters and natters club! Our library is very well used and has a large print wing. You have no outdoor maintenance to take care of, so there's time to enjoy the opportunities that are right on your doorstep."

No. of Beds 32

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Questions and Answers

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Coastal Villas Metlifecare
100 Rimu Road
Raumati Beach
New Zealand  

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Coastal Villas Metlifecare
Capital and Coast District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 28th October, 2018
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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