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Aged Care Profile

Coastal Villas Metlifecare

Coastal Villas - Metlifecare Retirement Village
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 76% (20 Reviews)
3.8 out of 5 stars - 20 votes

See how this compares with other facilities!

73.33% from 3 reviews in the last 12 months

Services offered
  • Geriatric
  • Medical Hospital care
  • Rest home care
  • AGED CARE

Service Information

This business is part of Metlifecare Ltd [Care].

The Coastal Villa's website states that: "Coastal Villas lies at the heart of the Kapiti Coast, where an array of local amenities are just a short walk away."

It continues to say about Coastal Villas that "The village is flat with pretty grounds, allowing easy access to the leisure centre and other activities. You live securely and independently in one of our villas, apartments or serviced apartments, all with their own particular character and charm. We also have a hospital on-site in close proximity to our facilities and serviced apartments, enabling partners to stay close by."

Services offered are Rest Home care, Medicial Hospital level care in Paraparaumu.

No. of Bed 35

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Feedback and Reviews for Coastal Villas Metlifecare

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Coastal Villas - Metlifecare Retirement Village
4
Resident.
"Village life"
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Coastal Villas - Metlifecare Retirement Village
4
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"Quick Review"
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Coastal Villas - Metlifecare Retirement Village
3
Resident.
"..."
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Coastal Villas - Metlifecare Retirement Village
4
Resident.
"Village life "
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Coastal Villas - Metlifecare Retirement Village
5
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"Quick Review... "
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Coastal Villas - Metlifecare Retirement Village
4
Resident.
"retirement village"
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Coastal Villas - Metlifecare Retirement Village
4
Resident. > 100 days / visits
"retirement village"
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Coastal Villas - Metlifecare Retirement Village
4
Resident. > 100 days / visits
"Very Satisfied..."
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Coastal Villas - Metlifecare Retirement Village
4
Resident. > 100 days / visits
"Four Stars..."
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Coastal Villas - Metlifecare Retirement Village
4
Resident. > 100 days / visits
"My Review..."
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DHB Audit Details

Further Rest Home Certification and Audits Information.

Coastal Villas Metlifecare
Capital and Coast District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 28th October, 2025
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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