Aged Care Information   (Last Updated: 9th November 2018)

This facility is owned by Heritage Lifecare Limited.

Broadview is a modern, light & spacious facility, on an elevated site, and nearby countryside with magnificent ocean views. We are a well established and respected aged care facility. All this is within a few minutes of city shopping.

At our facility we make sure we get to know each of our residents well, using what we call the Map of Life. This helps us understand what has been important in each person’s life. It also helps us understand particular likes and dislikes, and each person’s preferences, so that we can give care and attention the way they like it, making every day the best it can be.

No. of Beds 14

Aged Care Management

Owned by Heritage Lifecare Limited.

Aged Care Activities

Broadview Lifecare has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinators focus on designing programmes for each individual at all levels of disability, to promote independence and creative expression.

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Broadview Lifecare (Rest Home & Hospital)
Whanganui District Health Board
Audit Certification period: 12 months (Poor)
Certificate renewal date: 30th November, 0001
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

• provide safe, appropriate care for their residents
• meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.