Bardowie Retirement Complex
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Bardowie Retirement Complex Avg. Rating:
4.793.3% 3 Add Review

# 26 of 670 Aged Cares in New Zealand.

Bardowie Retirement Complex

Facility services offered

  • Rest home care
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

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  • Description
  • Questions
  • Contact
  • DHB Audits

Aged Care Information   

This facility is owned by R D Rowarth Limited.

Bardowie Retirement Complex is located in Onekawa, Napier and offers Rest home care aged care in a 20 bed facility.

No. of Beds 20

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Questions and Answers

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Rick Rowardh

Show number

06 843 2804

Bardowie Retirement Complex
283 Kennedy Road
New Zealand  

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Bardowie Retirement Complex
Hawke's Bay District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 10th August, 2019
Auditor: Health Audit (NZ) Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

Reviews / Feedback for Bardowie Retirement Complex

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Reviewed by : ray837
May 2018

  • Family member / Friend
  • > 100 days / visits

A 5 star hotel called Home


Product/Service Name: Bardowie Retirement Complex

Bardowie Retirement Complex
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Reviewed by : [Name withheld at users request]
Nov 2017

  • Family member / Friend
  • < 10 days / visits

Lovely Homely Feeling....


Product/Service Name: Bardowie Retirement Complex

Bardowie Retirement Complex
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Reviewed by : ray837
Nov 2017

  • Family member / Friend
  • > 100 days / visits

Excellent Staff...


Product/Service Name: Bardowie Retirement Complex

Bardowie Retirement Complex
Read more


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