Aged Care Profile

# 90 of 658 Aged Care in New Zealand.

Aranui Home and Hospital

19 Woodward Road, Mount Albert, Auckland, New Zealand 1025

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93.3% (3 Reviews)

4.67 out of 5 stars - 3 votes

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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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Services offered

Geriatric
Dementia care
Medical Hospital care
Rest home care
AGED CARE

Service Information

This business is part of Lexon Limited.

Aranui Home and Hospital is located in Mount Albert in Auckland. Aranui provides a 27 person rest home, and 23 person hospital, with a 24/7 registered nurse. Both Rest Home and Hospital have a call bell system to ensure that residents are able to receive help.

The Aranui website states that Aranui prides itself on: Friendly, homely atmosphere, Strong links with the local community, Stimulating environment, varied activity programme.It goes on to say that: Aranui is small enough to care, but big enough to have a we have expertise in four specialist areas, all on one large site, Rest Home, Hospital, Dementia, and Dementia day care.

According to the website, the dementia unit at Arauni: This 25-bed state-of-the-art facility was recently built adjoining Aranui Rest Home & Hospital. It has been purpose-built to cater for the specific needs of dementia clients. Research was carried out in the planning stages and the unit has been modelled on successful contemporary dementia facilities in Australia. When you look around you'll see that everything has been carefully considered to create the best possible environment for those with dementia.

No. of Bed 89

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Reviews / Feedback for Aranui Home and Hospital

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Aranui Home and Hospital

5 Reviewed by : [Name withheld at users request] Aug 2020

Family member / Friend. > 100 days / visits

"Mrs O'Connor"

(Under previous ownership/mgmt)N/ARead more

Pros

N/A

Cons

N/A

Suggestions to Management or General Comment

Aranui Home to do the garden up with the patients involvement. Esp

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

Aranui Home and Hospital

5 Reviewed by : daviesbay May 2016

Family member / Friend. > 100 days / visits

"THE EXTRA MILE...."

(Under previous ownership/mgmt)My mother lived in the dementia unit at Aranui for 18 months after 2 years in another Auckland facility. The decision to move her was difficult but it couldn't have been more worthwhile. Significantl...Read more

Pros

My mother lived in the dementia unit at Aranui for 18 months after 2 years in another Auckland facility. The decision to move her was difficult but it couldn't have been more worthwhile. Significantly higher staff/resident ratio than MOH Guidelines: several care-givers, in-unit qualified nurse at all times, plus full-time trained activities person Monday to Friday. Kindly caring environment with families always welcome to take part in residents' life.

Cons

None

Suggestions to Management or General Comment

Management very approachable, compassionate and helpful

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

Aranui Home and Hospital

4 Reviewed by : daviesbay May 2015

Family member / Friend. > 100 days / visits

"Excellent Dementia Care Facility"

(Under previous ownership/mgmt)I visit my mother in Aranui Dementia Unit 2-3 times/week. There's good staff/resident ratio, caregivers are involved, respectful and kind, and delightful activities staff are present during the day Mo...Read more

Pros

I visit my mother in Aranui Dementia Unit 2-3 times/week. There's good staff/resident ratio, caregivers are involved, respectful and kind, and delightful activities staff are present during the day Mon-Fri. I appreciate that care is taken to ensure my mother is well and appropriately dressed, and the premises are clean and well maintained. Clinical care and communication excellent.

Cons

N/A

Suggestions to Management or General Comment

The Supervisor has provided exemplary leadership and I regret that she has recently left. Please ensure that an equally involved, capable person replaces her. I'd like to see an Occupational Therapist employed to provide direction for activities and for more music e.g. 'Music and Memory, programme', pianist for sing-alongs

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Aranui Home and Hospital
G00011-K
Audit Certification period: 12 months (Poor)
Certificate renewal date: 28th February, 2023
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

provide safe, appropriate care for their residents
meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.