The Poynton Retirement Village Metlifecare Takapuna Auckland

The Poynton Retirement Village is a premium retirement village, situated in the exclusive coastal communities of Takapuna and Milford, on Auckland's North Shore.

Facility services offered

Serviced Apartments
Apartment (3 bdrm)
Apartment (2 bdrm)
Apartment (1 bdrm)

Retirement Village Information (Last Updated: 10th November 2020)

This facility is owned by Metlifecare Ltd [VILLAGES].

Offering outstanding facilities, our spacious up-market apartments provide unrivalled comfort, security and peace of mind so you can truly enjoy life. All residents have access to fine dining, extensive leisure activities and a great social atmosphere, which means they can enjoy the freedom and independence to do whatever they choose.

In addition to independent apartments, The Poynton also has serviced apartments where you receive extra support, such as daily meals, laundry, cleaning and personalised care.

Our warm and friendly staff are available 24/7 to ensure you receive the very best care and your individual needs are fully catered for.

No. of Units 257

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Address

Suzee Janis
Village Manager

Show number

09 488 5700

THE POYNTON Retirement Village Metlifecare
142 Shakespeare Road
Takapuna
Auckland,0622
New Zealand

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Fee model

ORA / LTO
10% per year, for 3 years.
Maximum 30%

Minimum Age of Entry

Lowest Known Price

$525,000

Apartment (1 bdrm)

Highest Known Price

$950,000

Apartment (3 bdrm)

Capital Gain

Provider

Capital Loss (if any)

Maintenance Fees Starting from

$139 per week

(Paid Weekly)

Maintenance Fee Increases?

Undisclosed (CPI used)

Reviews / Feedback for THE POYNTON Retirement Village Metlifecare

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Reviewed by : Jan ELLIN Aug 2022

Quick Review...

Service Name: THE POYNTON Retirement Village Metlifecare

We are very lucky we have such caring staff who ca...Read more

Pros

N/A

Cons

N/A

Suggestions to Management or General Comment

We are very lucky we have such caring staff who cater for all our needs, our village is so well designed, we can go anywhere in the complex without having to go outdoors, all under one cover , we vacate our cars in the basement and get the lift to our Apartment. Our Operator ensured we were well catered for during Covid lockdowns and provided us with great entertainment/activities to keep us amused. They went the extra mile.

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Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

N/A

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

Reviewed by : [Name withheld at users request] Aug 2022

Quick Review...

Service Name: THE POYNTON Retirement Village Metlifecare

Unfortunately, satisfaction has fallen since METLI...Read more

Pros

N/A

Cons

N/A

Suggestions to Management or General Comment

Unfortunately, satisfaction has fallen since METLIFE sold o overseas owners.

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

N/A

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Reviewed by : Trevor123 Jun 2022

Resident.

3 star

Service Name: THE POYNTON Retirement Village Metlifecare

LocationRead more

Pros

Location

Cons

Poor overall village management, maintenance, cleanliness and grounds. This is not due to cleaning or maintenance staff but due to not enough staff.

Suggestions to Management or General Comment

Made in the last annual review

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

Reviewed by : rud912 Aug 2021

Resident.

Overall 5

Service Name: THE POYNTON Retirement Village Metlifecare

Position. Location.Read more

Pros

Position. Location.

Cons

....

Suggestions to Management or General Comment

....

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

Reviewed by : Graham489 Jul 2021

Resident.

Lifestyle

Service Name: THE POYNTON Retirement Village Metlifecare

LifestyleRead more

Pros

Lifestyle

Cons

Poor management by corporate head office. Senior execs do not know the rules.

Suggestions to Management or General Comment

We have had a very good village manger for 2years- she has resigned. The senior execs are awful.

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Not sure

Reviewed by : [Name withheld at users request] Jul 2021

Resident.

Good Quality, well appointed...

Service Name: THE POYNTON Retirement Village Metlifecare

Good quality, well appointed apartment. Good security. Very good location....Read more

Pros

Good quality, well appointed apartment. Good security. Very good location.

Cons

Management has not been proactive on on going grounds/property maintenance.

Suggestions to Management or General Comment

Village manager to be more visible out and about in village

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

Reviewed by : [Name withheld at users request] Jun 2021

Resident.

Happy one

Service Name: THE POYNTON Retirement Village Metlifecare

Great facilities and assistance when needed.Read more

Pros

Great facilities and assistance when needed.

Cons

None really

Suggestions to Management or General Comment

All great

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

Reviewed by : [Name withheld at users request] May 2021

Resident.

Life with Katie as Manager

Service Name: THE POYNTON Retirement Village Metlifecare

Many friendsRead more

Pros

Many friends

Cons

Katie not familiar with the residents

Suggestions to Management or General Comment

Too late as she is leaving soon.

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

More than 3 years ago

Would you recommend this facility to a friend?

Yes

Reviewed by : [Name withheld at users request] Jun 2020

Resident. > 100 days / visits

Well sited...

Service Name: THE POYNTON Retirement Village Metlifecare

1. Well sited apartment within village 2. Itself adjacent to transport routes/ stops 3. Apartment - well appointed - generous storage with valued utility room 4. Undercover garaging - ideal in wint......Read more

Pros

Cons

1. Inherited out of date, partly faulty wiring 2. The major appliance is perhaps 10 years old (maintenance on us!) 3. Deplore retention of all ultimate capital until unit is sold

Suggestions to Management or General Comment

....

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

Reviewed by : [Name withheld at users request] Jun 2020

Resident. > 100 days / visits

Beautiful apartments.

Service Name: THE POYNTON Retirement Village Metlifecare

Beautiful apartments,layout,facilities. Great sporting and social activities.Very good cafe and dining food....Read more

Pros

Beautiful apartments,layout,facilities. Great sporting and social activities.Very good cafe and dining food.

Cons

Gardening could be much better.some gardens are looking ready for replacement. Bark also needs replenishing.

Suggestions to Management or General Comment

Love living here. Would like to see Metlifecare spending more on the gardens.

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

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Retirement Village Profile

# 197 of 499 Retirement Villages in New Zealand.