Retirement Village Profile

# 207 of 493 Retirement Village in New Zealand.

SOMERVALE Retirement VILLAGE METLIFECARE

33 Gloucester Road, Mount Maunganui, Tauranga, New Zealand

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83.3% (18 Reviews)

4.17 out of 5 stars - 18 votes

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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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Services offered

Continuum of care
RETIREMENT VILLAGES

Service Information

This business is part of Metlifecare Ltd [VILLAGES].

SOMERVALE Metlifecare Retirement VILLAGE is located in Mt Maunganui, Mt Maunganui and offers 0 dwellings with RETIREMENT VILLAGES of independent retirement living.

No. of Units 110

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(Last Updated: 5th May 2020)

Reviews / Feedback for SOMERVALE Retirement VILLAGE METLIFECARE

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SOMERVALE Retirement VILLAGE METLIFECARE

5 Reviewed by : [Name withheld at users request] Aug 2022

N/ARead more

Pros

N/A

Cons

N/A

Suggestions to Management or General Comment

Music through the home. Very good care evev though short staffed.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

N/A

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SOMERVALE Retirement VILLAGE METLIFECARE

5 Reviewed by : dou227 Aug 2021

Resident.

"Safety And Security..."

Safety and security as we age. Peace of mind for family....Read more

Pros

Safety and security as we age. Peace of mind for family.

Cons

Some loss of independence.

Suggestions to Management or General Comment

....

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SOMERVALE Retirement VILLAGE METLIFECARE

4 Reviewed by : shi744 Aug 2021

Resident.

"Security"

Aged care facilities for when I need them. Security...Read more

Pros

Aged care facilities for when I need them. Security

Cons

....

Suggestions to Management or General Comment

I wish residents would wear name cards so that we can get to know each other.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Not sure

SOMERVALE Retirement VILLAGE METLIFECARE

3 Reviewed by : cla021 Jul 2021

Resident.

"Three Stars..."

Close to everything: Shopping, doctors, hearing aids....Read more

Pros

Close to everything: Shopping, doctors, hearing aids.

Cons

....

Suggestions to Management or General Comment

....

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SOMERVALE Retirement VILLAGE METLIFECARE

3 Reviewed by : marcel123 Jul 2021

Resident.

"Close community"

Close community. Security. No maintenance.Read more

Pros

Close community. Security. No maintenance.

Cons

Loss of freedom. Loss of investment. Loss of privacy.

Suggestions to Management or General Comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Not sure

SOMERVALE Retirement VILLAGE METLIFECARE

4 Reviewed by : dorothy991 Jul 2021

Resident.

"Close to Amenities...."

Independent living, small, close to amenitiesRead more

Pros

Independent living, small, close to amenities

Cons

Old but comfortable buildings

Suggestions to Management or General Comment

More maintenance needed

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SOMERVALE Retirement VILLAGE METLIFECARE

4 Reviewed by : joan124 Jul 2021

Resident.

"Four Stars..."

New manager is approachable and listensRead more

Pros

New manager is approachable and listens

Cons

N/A

Suggestions to Management or General Comment

Village could do with a spruce up. Impression? 'Old village for old people.'

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Not sure

SOMERVALE Retirement VILLAGE METLIFECARE

4 Reviewed by : marcel123 Jul 2021

Resident.

"Good Location..."

More freedom to travel. No hassles with council. Good location....Read more

Pros

More freedom to travel. No hassles with council. Good location.

Cons

Close community, not easy to deal with. Limited decision making in your unit.

Suggestions to Management or General Comment

Communication between management and residents is important

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SOMERVALE Retirement VILLAGE METLIFECARE

5 Reviewed by : [Name withheld at users request] Jun 2021

Resident.

"Independant living"

Small. Handy to Bayfair. Friendly.Read more

Pros

Small. Handy to Bayfair. Friendly.

Cons

....

Suggestions to Management or General Comment

....

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Less than 1 year

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SOMERVALE Retirement VILLAGE METLIFECARE

4 Reviewed by : [Name withheld at users request] Jun 2021

Resident.

"Four Stars..."

Location. Make use of the facilities. Medical alarm and security....Read more

Pros

Location. Make use of the facilities. Medical alarm and security.

Cons

Too close of a community

Suggestions to Management or General Comment

We have a new manager?

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Not sure

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Entry Conditions

Fee model

ORA / LTO
10% per year, for 3 years.
Maximum 30%

Minimum Age of Entry

Lowest Known Price

$525,000

...

Highest Known Price

$800,000

...

Capital Gain

Provider

Capital Loss (if any)

Maintenance Fees Starting from

$139 per week

(Paid Weekly)

Maintenance Fee Increases?

Undisclosed (CPI used)

Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

Enquire about availability

Request an info pack

SOMERVALE Retirement VILLAGE METLIFECARE

33 Gloucester Road, Mount Maunganui, Tauranga, New Zealand

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SOMERVALE Retirement VILLAGE METLIFECARE

Services offered

Service Information

Reviews / Feedback for SOMERVALE Retirement VILLAGE METLIFECARE

Entry Conditions

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