Ultimate Care Oakland

108 Thirteenth Avenue, Tauranga South, Tauranga, New Zealand 3112

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80% (1 Reviews)

4 out of 5 stars - 1 votes

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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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Services offered

Physical
Palliative (End of Life)
Geriatric
Medical Hospital care
Rest home care
Respite Care
AGED CARE

Service Information

This business is part of Ultimate Care Group Limited.

Ultimate Care Oakland Rest home and Hospital in Tauranga is described as a "a fabulous kauri villa - up an oak-lined driveway, situated in beautiful gardens..." Converted into a two-storey rest home and hospital facility, Ultimate Care Oakland is located in Tauranga and is one of the longest established rest home and hospital facilities in the Bay of Plenty.

Copper Beech Apartments and Acorn Cottages adjoin the facility, offering independent and assisted living, Ultimate Care Oakland is able to offer a full continuum of care, its rest home and hospital facilities ensuring that ongoing health requirements can be easily managed. It is located near a supermarket, medical centre, local churches and shopping centre.

The Oakland facility provides personal care plans along with tailor-made activity programmes. They can also accommodate couples in the same room.

Amenities include: Large rooms, some with en suite facilities; Activities programme; Hairdresser, podiatrist and physiotherapist; Dietician-approved meals and catering for special diets.

No. of Bed 90

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(Last Updated: 30th September 2021)

Reviews / Feedback for Ultimate Care Oakland

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Ultimate Care Oakland

4 Reviewed by : [Name withheld at users request] Aug 2022

"Quick Review..."

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Suggestions to Management or General Comment

Very caring staff.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Ultimate Care Oakland
Bay of Plenty District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 28th February, 2025
Auditor: Central Region's Technical Advisory Services Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

provide safe, appropriate care for their residents
meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.