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Aged Care Profile

CHT Bernadette

Silver
CHT Bernadette
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 65.7% (14 Reviews)
3.29 out of 5 stars - 14 votes

See how this compares with other facilities!

73.33% from 3 reviews in the last 12 months

-- This facility welcomes reviews. --

Overview

Known for beautiful warm climate, the Mt Maunganui location of CHT Bernadette provides rest home and hospital residents with the best of care and a sense of home.

Services offered
  • Geriatric
  • Medical Hospital care
  • Rest home care
  • Respite Care
  • AGED CARE

Service Information

This business is part of CHT Healthcare Trust.

Known for beautiful warm climate, the Mt Maunganui location of CHT Bernadette provides rest home and hospital residents with the best of care and a sense of home. CHT Healthcare Trust is a not-for-profit organisation that has been taking great care of older people for over 60 years.

Close to Bayfair Shopping Centre, Churches and local beaches, residents and guests can enjoy an outing or relax in the outdoor spaces on site.

No. of Bed 69

 

Staff

Friendly, caring, professional staff.

 

Aged Care Management

Experienced, approachable, professional Manager.

To see all CHT Facilities click on the link.

 

Aged Care Activities

Wide range of activities on offer for residents as part of ongoing activities programme including organised outings.

Enquire about availability

(Last Updated: 2nd February 2024)

Feedback and Reviews for CHT Bernadette

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CHT Bernadette
5
Family member / Friend.
"Rest home"
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CHT Bernadette
4
Family member / Friend.
"Great staff"
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CHT Bernadette
2
Family member / Friend.
"Rest home"
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CHT Bernadette
2
Family member / Friend.
"treatment of conditions "
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CHT Bernadette
1
Family member / Friend.
"Inhumane facility for our loved ones "
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CHT Bernadette
4
Family member / Friend.
"Mum was well cared for during her very short stay "
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CHT Bernadette
5
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"Mum was well cared for during her very short stay "
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CHT Bernadette
4
Family member / Friend.
"Loving Considerate Care...."
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CHT Bernadette
4
Family member / Friend. < 10 days / visits
"Staff Very Friendly...."
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CHT Bernadette
4
Family member / Friend. 10 - 100 days / visits
"High Quality Care...."
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DHB Audit Details

Further Rest Home Certification and Audits Information.

CHT Bernadette
Bay of Plenty District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 31st March, 2025
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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