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Summerset in the Bay [Aged Care] img

FINALIST 2019 Best Aged Care (Med/Large) Facility - North Island

Summerset in the Bay [Aged Care]
84.7% (17 Reviews)

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Overview

Summerset in the Bay

Facility services offered
  • Geriatric
  • Rest home care

Reviews / Feedback for Summerset in the Bay [Aged Care]

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4   
Reviewed by : mar216 Aug 2020
Visitor> 100 days / visits

Overall 4

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5   
Reviewed by : loi014 Aug 2020
Resident> 100 days / visits

Overall 5

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5   
Reviewed by : yvonne484 Jun 2020
Resident> 100 days / visits

Overall 5

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3   
Reviewed by : Rob153 Jun 2020
Resident> 100 days / visits

Cafe

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4   
Reviewed by : harold054 Jun 2020
Resident> 100 days / visits

Security

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2   
Reviewed by : [Name withheld at users request] Jun 2020
Resident> 100 days / visits

Close to family

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5   
Reviewed by : Janice06 May 2019
Resident> 100 days / visits

Spacious. Supportive Staff.

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5   
Reviewed by : Yvonne May 2019
Family member / Friend> 100 days / visits

Help is Always Available.

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5   
Reviewed by : Beryce May 2019
> 100 days / visits

5 Stars

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4   
Reviewed by : Michael844 May 2019

Social Interaction. Secure Accommodation.

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Summerset in the Bay [Aged Care]
Hawke
Certificate renewal date: 7th May, 2023
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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