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Summerset in the Bay [Aged Care]
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Summerset in the Bay [Aged Care] Avg. Rating:
4.590% 4 Add Review

# 60 of 670 Aged Cares in New Zealand.

Summerset in the Bay

Facility services offered

  • Rest home care
  • Geriatric
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

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  • Description
  • Questions
  • Contact
  • DHB Audits

Aged Care Information   

This facility is owned by Summerset Care Limited.

Summerset in the Bay [Aged Care] is located in Greenmeadows, Napier and offers Rest home care, Geriatric aged care in a 49 bed facility.

No. of Beds 49

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Questions and Answers

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Address

Russell Walters

Show number

06 8452840


Summerset in the Bay [Aged Care]
79 Merlot Drive
Greenmeadows
Napier,4112
New Zealand  

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Summerset in the Bay [Aged Care]
Hawke's Bay District Health Board
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 7th May, 2020
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.


Reviews / Feedback for Summerset in the Bay [Aged Care]

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Reviewed by : kirsty179
Apr 2016

  • Family member / Friend
  • < 10 days / visits

Friendly and Happy Staff...

4stars   

Product/Service Name: Summerset in the Bay [Aged Care]

Summerset in the Bay [Aged Care]
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Reviewed by : [Name withheld at users request]
Mar 2016

  • Family member / Friend
  • > 100 days / visits

Lovely Rooms and Surroundings...

4stars   

Product/Service Name: Summerset in the Bay [Aged Care]

Summerset in the Bay [Aged Care]
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Reviewed by : [Name withheld at users request]
Mar 2016

  • Resident
  • < 10 days / visits

5 Star...

5stars   

Product/Service Name: Summerset in the Bay [Aged Care]

Summerset in the Bay [Aged Care]
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Reviewed by : sybil458
Mar 2016

  • Resident
  • > 100 days / visits

It's Like A First Class Hotel...

5stars   

Product/Service Name: Summerset in the Bay [Aged Care]

Summerset in the Bay [Aged Care]
Read more

 

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