Aged Advisor reviews for Roseridge Rest Home Henderson

# 2 of 682 Aged Care facilities in New Zealand.

120 Rathgar Road, Henderson, Auckland, New Zealand 0610

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Roseridge Rest Home Henderson

99.3% (58 Reviews)

4.97 out of 5 stars - 58 votes

See how this compares with other facilities!

99.20% from 25 reviews in the last 12 months

Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

Rooms Available

NPS

Services offered

Rest home care
AGED CARE

Service Information

This business is part of Roseridge Healthcare Limited.

Roseridge Rest Home Henderson is a little "homey" rest home located on Rathgar Road, Henderson. We are a stone's throw away from local shops and a minute's drive to large retail centres on Lincoln Road and West City Mall. We are close to Waitakere Hospital, other private hospitals and local GPs. Services offered are rest home care in an up to 18-bed facility.

No. of Beds 18

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Roseridge Rest Home Henderson
Waitemata District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 20th September, 2024
Auditor: HealthShare Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

provide safe, appropriate care for their residents
meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.