CHT St Margarets (Hospital and Rest Home) img

CHT St Margarets (Hospital and Rest Home)
46.7% (3 Reviews)

See how this compares with other facilities!

-- This facility welcomes reviews. --


Lush gardens, courtyard spaces and secure outdoor areas are a key feature of the CHT St Margarets located in Te Atatu Peninsula – creating a relaxing atmosphere at this West Auckland property.

Facility services offered
  • Geriatric
  • Dementia care
  • Medical (hospital care)

Reviews / Feedback for CHT St Margarets (Hospital and Rest Home)

× Have you visited this facility? Help others who are looking for a place by posting a review on CHT St Margarets (Hospital and Rest Home) or review a different facility now.
Reviewed by : EllanDunn Apr 2020
Family member / Friend> 100 days / visits

No phone contact with residents

Includes reply from CHT St Margarets (Hospital and Rest Home)
CHT St Margarets (Hospital and Rest Home)Read more
Reviewed by : Mark19 Mar 2020
Family member / Friend10 - 100 days / visits

People who care

CHT St Margarets (Hospital and Rest Home)Read more

Know someone that would like to place a review but doesn't have access to a computer?
Download a printable FREEPOST form here

DHB Audit Details

Further Rest Home Certification and Audits Information.

CHT St Margarets (Hospital and Rest Home)
Waitemata District Health Board
Certificate renewal date: 11th December, 2023
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.