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Bupa Redwood Home & Hospital
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Bupa Redwood Home & Hospital Avg. Rating:
4.488% 5 Add Review

# 68 of 670 Aged Cares in New Zealand.

Redwood Home & Hospital

Facility services offered

  • Psychogeriatric
  • Geriatric
  • Dementia care
  • Rest home care
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

Enquire about availability
  • Description
  • Contact
  • DHB Audits

Aged Care Information   

This facility is owned by Bupa Care Services NZ Limited.

The Redwood Home and Hospital website says that: "Redwood Home and Hospital is located on the outskirts of Rotorua, in Owhata, and boasts a lovely outlook with beautiful well-established gardens, including a tranquil water garden with bench seating and a small gazebo for you and your family to enjoy."

Redwood Home and Hospital provides rest home, hospital, day care, secure and specialist dementia care. The website continues to say that Redwood Home and Hospital also has: "We have an extensive activities programme, including housie, cards, bowling, craft and happy hour. Various entertainers visit regularly, such as school, kindergarten and cultural groups. If you'd like a change of scenery, we have outings to local beaches, the races, and sports days with other local homes. Of course, you can get as involved as you like; it is completely up to you how you spend your day."

No. of Beds 65

Enquire about availability

Address

Noku Filipo

Show number

(07) 349 7150


Bupa Redwood Home & Hospital
429 Te Ngae Road
Owhata
Rotorua,3010
New Zealand  

Enquire about availability     Send a message

DHB Audit Details

Further Rest Home Certification and Audits Information.

Bupa Redwood Home & Hospital
Lakes District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 12th November, 2019
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.


Reviews / Feedback for Bupa Redwood Home & Hospital

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Reviewed by : [Name withheld at users request]
Oct 2017

  • Family member / Friend
  • > 100 days / visits

Care could be better

2stars   

Product/Service Name: Bupa Redwood Home & Hospital

Bupa Redwood Home & Hospital
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Reviewed by : [Name withheld at users request]
Aug 2017

  • Family member / Friend
  • > 100 days / visits

Fantastic Staff and Care

5stars   

Product/Service Name: Bupa Redwood Home & Hospital

Bupa Redwood Home & Hospital
Read more

Reviewed by : [Name withheld at users request]
Nov 2016

  • Family member / Friend
  • > 100 days / visits

Redwood Bupa well done

5stars   

Product/Service Name: Bupa Redwood Home & Hospital

Bupa Redwood Home & Hospital
Read more

Reviewed by : [Name withheld at users request]
May 2016

  • Family member / Friend
  • 10 - 100 days / visits

Caring facility

5stars   

Product/Service Name: Bupa Redwood Home & Hospital

Bupa Redwood Home & Hospital
Read more

Reviewed by : carolyn157
Oct 2015

  • Family member / Friend
  • 10 - 100 days / visits

Keep Up The Good Work...

5stars   

Product/Service Name: Bupa Redwood Home & Hospital

Bupa Redwood Home & Hospital
Read more

 

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