Retirement Village Profile

# 273 of 492 Retirement Village in New Zealand.

GLENBRAE VILLAGE | ARVIDA

22 Hilda Street, Rotorua, Rotorua, New Zealand 3010

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75.6% (9 Reviews)

3.78 out of 5 stars - 9 votes

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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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Services offered

Serviced Apartments
3+ Bedroom Villa
2 Bedroom Villa
1 bedroom Villa
Continuum of care
RETIREMENT VILLAGES

Service Information

This business is part of ARVIDA Villages.

GLENBRAE VILLAGE | Arvida is located in Rotorua, Rotorua and offers dwellings with of independent retirement living.

No. of Units 102

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(Last Updated: 11th January 2022)

Reviews / Feedback for GLENBRAE VILLAGE | ARVIDA

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GLENBRAE VILLAGE | ARVIDA

5 Reviewed by : Coral256 Jul 2022

Resident.

"Peace of mind..."

Peace of mindRead more

Pros

Peace of mind

Cons

Can't think of any

Suggestions to Management or General Comment

Keep doing what you are doing!

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

GLENBRAE VILLAGE | ARVIDA

5 Reviewed by : Kathy253 Nov 2016

Family member / Friend. 10 - 100 days / visits

"Outstanding care"

Pros

The serviced apartment our Mum moved into is lovely - very light and spacious, freshly renovated with stylish decor, and a lovely outlook into the garden. She was encouraged to really make the place her own, including bringing her garden pots and furniture into the garden. The care by staff at Glenbrae as Mums health failed was attentive, professional, loving and gentle. We cannot praise them and thank them enough.

Cons

Any small negatives are not relevant by comarison to the positives and the management at Glenbrae are actively working to improve in all areas of the facility. Their efforts are visible and significant.

Suggestions to Management or General Comment

Do keep working on the efforts you are making with the facilities and the food. Your staff are fantastic - keep valuing them!

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

More than 10 but under 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

GLENBRAE VILLAGE | ARVIDA

4 Reviewed by : sylvia014 Sep 2016

Visitor. > 100 days / visits

"Staff are Helpful..."

Nice to have your bit of independence, staff are helpful...Read more

Pros

Nice to have your bit of independence, staff are helpful

Cons

N/A

Suggestions to Management or General Comment

Enjoy living in an apartment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I visit/visited there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

GLENBRAE VILLAGE | ARVIDA

4 Reviewed by : [Name withheld at users request] Jul 2016

Resident. 10 - 100 days / visits

"Stepping Stones..."

This place has 'stepping stones' (continuation of care)....Read more

Pros

This place has 'stepping stones' (continuation of care).

Cons

Having to get used to a smaller place.

Suggestions to Management or General Comment

N/A

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 10 but under 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

GLENBRAE VILLAGE | ARVIDA

4 Reviewed by : [Name withheld at users request] Jul 2016

Resident.

"Freedom Of Movement..."

Freedom of movement. Socializing with others. Safety. Help available if needed....Read more

Pros

Freedom of movement. Socializing with others. Safety. Help available if needed.

Cons

Lack of financial market gain or resales.

Suggestions to Management or General Comment

N/A.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

GLENBRAE VILLAGE | ARVIDA

3 Reviewed by : [Name withheld at users request] Jul 2016

Resident. > 100 days / visits

"More Communication..."

I think management try hard, but get stymied by head office, so difficult to find a positive....Read more

Pros

I think management try hard, but get stymied by head office, so difficult to find a positive.

Cons

Maintenance leaves a lot to be desired.

Suggestions to Management or General Comment

More communication.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Not sure

GLENBRAE VILLAGE | ARVIDA

1 Reviewed by : [Name withheld at users request] Jul 2016

Resident. > 100 days / visits

"One Star..."

No positives.Read more

Pros

No positives.

Cons

Lacks a permanent 'Almoner' - i.e someone just checking in to see how we are. Speed restriction not enforced - needs judder bars.

Suggestions to Management or General Comment

There used to be someone visiting, but now it appears to have stopped. Would love it if someone even checked up once a week.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

GLENBRAE VILLAGE | ARVIDA

4 Reviewed by : christine268 Jun 2016

Resident. > 100 days / visits

"Enjoy Living Here...."

I enjoy living here. I made friends early on and now know and join in as much as possible. The staff are friendly and helpful. Great to have an onsite motel for guests....Read more

Pros

I enjoy living here. I made friends early on and now know and join in as much as possible. The staff are friendly and helpful. Great to have an onsite motel for guests.

Cons

It takes a while to get repairs done - the village is very large spread over a large area and only 1 part time handiman.

Suggestions to Management or General Comment

All in all I think there is a need for more staff.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

GLENBRAE VILLAGE | ARVIDA

4 Reviewed by : reg922 Jun 2016

Resident. > 100 days / visits

"Handy to Bus and Town..."

Handy to bus and town, quiet, friendly neighbours, lawn and gardens all attended to....Read more

Pros

Handy to bus and town, quiet, friendly neighbours, lawn and gardens all attended to.

Cons

Thermal area affects electrical appliances.

Suggestions to Management or General Comment

.....

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

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Entry Conditions

Fee model

ORA / LTO
7.5% per year, for 4 years.
Maximum 30%

Minimum Age of Entry

Lowest Known Price

Undisclosed

...

Highest Known Price

Undisclosed

...

Capital Gain

Provider

Capital Loss (if any)

Maintenance Fees Starting from

Undisclosed

(Paid Weekly)

Maintenance Fee Increases?

Fixed for Life

Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

Enquire about availability

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GLENBRAE VILLAGE | ARVIDA

22 Hilda Street, Rotorua, Rotorua, New Zealand

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Information

Contact us

Aged Advisor NZ Ltd, Private Bag 4707, Christchurch 8140

Office : 47 Alameda Place, Rolleston, Christchurch

0800 243 323

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