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Redroofs Lifecare 79 img

WINNER - 2019 Best Aged Care (Med/Large) Facility - South Island

Redroofs Lifecare
96.7% (6 Reviews)

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Overview

At Redroofs, we are proud to offer personalised rest home and respite care. Our dedicated and experienced team are here to attend to both your everyday and urgent requirements, and understanding what you and your family need is paramount.

Facility services offered
  • Rest home care

Reviews / Feedback for Redroofs Lifecare

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5   
Reviewed by : [Name withheld at users request] May 2019
Visitor10 - 100 days / visits

Lovely Friendly Staff...

Service Name: Redroofs Lifecare
Includes reply from Redroofs Lifecare
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4   
Reviewed by : Murray020 May 2019
Family member / Friend> 100 days / visits

24/7 Supervision...

Service Name: Redroofs Lifecare
Includes reply from Redroofs Lifecare
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5   
Reviewed by : jan021 May 2019
Family member / Friend> 100 days / visits

Five star review

Service Name: Redroofs Lifecare
Includes reply from Redroofs Lifecare
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5   
Reviewed by : ray476 Apr 2019
Resident> 100 days / visits

Caring

Service Name: Redroofs Lifecare
Includes reply from Redroofs Lifecare
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5   (Under previous ownership/mgmt)
Reviewed by : bob123 Sep 2016
Resident> 100 days / visits

Visitors are Welcome...

Service Name: Redroofs Lifecare
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5   (Under previous ownership/mgmt)
Reviewed by : [Name withheld at users request] Sep 2016
Family member / Friend> 100 days / visits

Five Stars...

Service Name: Redroofs Lifecare
Redroofs LifecareRead more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Redroofs Lifecare
Southern District Health Board
Audit Certification period: 12 months (Poor)
Certificate renewal date: 30th November, 0001
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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