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Redroofs Lifecare

Redroofs Lifecare
84.4% (9 Reviews)

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Aged Care Information   (Last Updated: 3rd May 2019)

This facility is owned by Heritage Lifecare Limited.

Redroofs Care Home is located in Maori Hill, Dunedin and offers Rest home care aged care in a 50 bed facility.

No. of Beds 50

 

Aged Care Management

Owned by Heritage Lifecare Limited.

 

Aged Care Activities

Redroofs is well known and respected in the Dunedin area for providing a home for our residents who, in their later years are no longer able to live in their own home. Care at Redroofs is for the whole person, providing for each individual's physical, mental, emotional, cultural and spiritual needs in the knowledge that each resident is a unique individual with their own life experience and personality. Residents live with dignity and continue to live their own lifestyle as independently as possible. Redroofs has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinator ensures that there's a range of activities happen each day on an individual and group level.

Facility services offered

  • Rest home care
  • AGED CARE

Reviews / Feedback for Redroofs Lifecare

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4   
Reviewed by : mary771 Aug 2022
Resident.

Very Good...

Service Name: Redroofs Lifecare
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4   
Reviewed by : mau1234 Aug 2022
Family member / Friend.

Great management

Service Name: Redroofs Lifecare
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1   
Reviewed by : [Name withheld at users request] Feb 2022
Family member / Friend.

Total neglect of care

Service Name: Redroofs Lifecare
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5   
Reviewed by : [Name withheld at users request] May 2019
Visitor. 10 - 100 days / visits

Lovely Friendly Staff...

Service Name: Redroofs Lifecare
Includes reply from Redroofs Lifecare
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4   
Reviewed by : Murray020 May 2019
Family member / Friend. > 100 days / visits

24/7 Supervision...

Service Name: Redroofs Lifecare
Includes reply from Redroofs Lifecare
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5   
Reviewed by : jan021 May 2019
Family member / Friend. > 100 days / visits

Five star review

Service Name: Redroofs Lifecare
Includes reply from Redroofs Lifecare
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5   
Reviewed by : ray476 Apr 2019
Resident. > 100 days / visits

Caring

Service Name: Redroofs Lifecare
Includes reply from Redroofs Lifecare
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5   (Under previous ownership/mgmt)
Reviewed by : bob123 Sep 2016
Resident. > 100 days / visits

Visitors are Welcome...

Service Name: Redroofs Lifecare
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5   (Under previous ownership/mgmt)
Reviewed by : [Name withheld at users request] Sep 2016
Family member / Friend. > 100 days / visits

Five Stars...

Service Name: Redroofs Lifecare
Redroofs LifecareRead more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Redroofs Lifecare
Southern District Health Board
Certificate renewal date: 3rd April, 2025
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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