# 25 of 492 Retirement Village in New Zealand.

SUMMERSET IN THE ORCHARD (HASTINGS)

FINALIST - 2022, 21&2020 Best (Large) Retirement / Lifestyle Village - NI

1228 Ada Street, Parkvale, Hastings, New Zealand 4122

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93.9% (46 Reviews)

4.7 out of 5 stars - 46 votes

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-- This facility welcomes reviews. --

Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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Overview

SUMMERSET IN THE ORCHARD (HASTINGS)

Services offered

Townhouse (3+ bdrm)
Townhouse (2 bdrm)
Townhouse (1 bdrm)
Villa, (2+ bdrm)
Apartment (1 bdrm)
RETIREMENT VILLAGES

Service Information

This business is part of SUMMERSET GROUP HOLDINGS LTD.

Summerset in the Orchard is a beautifully landscaped, modern village with a range of lovely homes to choose from. Located in an idyllic position right amongst the orchards, the village has easy access to state highways while being close by to local shops and pharmacies, making Summerset in the Orchard the ideal retirement destination.

No. of Units 151

Retirement Village Activities

At Summerset in the Orchard, our facilities are designed to take advantage of the fantastic Hawke's Bay weather. But no matter the weather, you'll always have something to do with a range of indoor facilities too. Our on-site Activities Coordinator makes sure there's always a calendar of events and activities to keep you entertained, and you can do as much or as little as you choose.

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(Last Updated: 8th September 2022)

Reviews / Feedback for SUMMERSET IN THE ORCHARD (HASTINGS)

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SUMMERSET IN THE ORCHARD (HASTINGS)

5 Reviewed by : pet878 Aug 2022

"Quick Review..."

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Pros

N/A

Cons

N/A

Suggestions to Management or General Comment

The new manager is more friendly and making some differences.

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

N/A

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SUMMERSET IN THE ORCHARD (HASTINGS)

5 Reviewed by : Shea03 Aug 2022

Resident.

"My Happy Place"

Staff are are approachable and friendly, living conditions, facilities I.e cafe, library, etc The care taken during COVID was exemplary. Communication with management....Read more

Pros

Staff are are approachable and friendly, living conditions, facilities I.e cafe, library, etc The care taken during COVID was exemplary. Communication with management.

Cons

Entry age of 70yrs even for both people if a couple. Retirement age is 65 Lack of visits from CEO or anyone in head office. Concerned about loss of share of capital gain, Repayment delay when exiting property, taking 5% from superannuation {5.2%) annually. Cost of transferring to care/hospital. No facility/assistance for resident coming out of hospital, there used to be a medical room in the centre for overnight stay when discharged from hospital that was changed to a motel room - money making

Suggestions to Management or General Comment

Reduce entry age. Freeze fees after 5 years. Notifying changes made on contracts. No double dipping when residents wishes to move to care or even to another villa or village. Shorten time refunding money

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SUMMERSET IN THE ORCHARD (HASTINGS)

5 Reviewed by : MargaretD Aug 2022

"Quick Review..."

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Pros

N/A

Cons

N/A

Suggestions to Management or General Comment

Quality of staff is the most important aspect of a retirement village.

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

N/A

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SUMMERSET IN THE ORCHARD (HASTINGS)

5 Reviewed by : Elizabeth Tucker Aug 2022

N/ARead more

Pros

N/A

Cons

N/A

Suggestions to Management or General Comment

New manager listens to reisdents

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

N/A

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SUMMERSET IN THE ORCHARD (HASTINGS)

5 Reviewed by : mon111 Jul 2022

Resident.

"Retirement living"

Friendly staff community spirit Great place to live...Read more

Pros

Friendly staff community spirit Great place to live

Cons

N/A

Suggestions to Management or General Comment

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SUMMERSET IN THE ORCHARD (HASTINGS)

4 Reviewed by : allan637 Jun 2022

Resident.

" "

Feeling safe and secure and no worries with upkeep of home and grounds....Read more

Pros

Feeling safe and secure and no worries with upkeep of home and grounds.

Cons

N/A

Suggestions to Management or General Comment

Traffic in village travelling to fast.

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SUMMERSET IN THE ORCHARD (HASTINGS)

5 Reviewed by : [Name withheld at users request] Aug 2021

Resident.

"Security..."

Meeting like minded people. Security and choice of involvement....Read more

Pros

Meeting like minded people. Security and choice of involvement.

Cons

No return for $20,000 improvements - Heat pump, 2 solar tubes, patio and having no share of capital gain.

Suggestions to Management or General Comment

Resident participation has reduced markedly since entry age has reduced.

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SUMMERSET IN THE ORCHARD (HASTINGS)

5 Reviewed by : [Name withheld at users request] Aug 2021

Resident.

"Security..."

Meeting like minded people. Security and choice of involvement....Read more

Pros

Meeting like minded people. Security and choice of involvement.

Cons

No return for $20,000 improvements - Heat pump, 2 solar tubes, patio and having no share of capital gain.

Suggestions to Management or General Comment

Resident participation has reduced markedly since entry age has reduced.

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SUMMERSET IN THE ORCHARD (HASTINGS)

5 Reviewed by : elizabeth259 Aug 2021

Resident.

"Security...."

Security and having a person on duty 24 hours.Read more

Pros

Security and having a person on duty 24 hours.

Cons

N/A

Suggestions to Management or General Comment

.....

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

SUMMERSET IN THE ORCHARD (HASTINGS)

5 Reviewed by : Richard974 Aug 2021

Resident.

"D M J"

I am able to carry on living my life normally, safely, comfortably, and happily. As yet I have nor required the 'caring' and 'entertaining' dimensions that are offered here....Read more

Pros

I am able to carry on living my life normally, safely, comfortably, and happily. As yet I have nor required the 'caring' and 'entertaining' dimensions that are offered here.

Cons

I don't have negative feedback.

Suggestions to Management or General Comment

The management is excellent

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