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Palm Grove Rest Home and Retirement Village
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Palm Grove Rest Home and Retirement Village Avg. Rating:
3.773.3% 3 Add Review

# 102 of 670 Aged Cares in New Zealand.

Palm Grove is a purpose built Facility that opened in December 2003. We have a dedicated team of staff who assist our residents with the utmost privacy, respect and dignity.
We accommodate rest home and hospital level care.

Facility services offered

  • Geriatric
  • Medical (hospital care)
  • Rest home care
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

Enquire about availability
  • Description
  • Contact
  • DHB Audits

Aged Care Information   (Last Updated: 17th August 2017)

This facility is owned by Oceania Care Company Limited.

The Palm Grove Rest Home website says that Palm Grove in Shirley, Christchurch is a purpose built facility that opened in December 2003 and that they are very proud of our wonderful facility and have a dedicated team of staff who assist our residents with the utmost privacy, respect and dignity.

It continues to say that: "We accommodate rest home and hospital level of care in our 85 bed residential home. We also have 32 Villas set around our beautiful award winning gardens."

The activities programme at Palm GroveRest Home and Retirement Village "encourages our residents to keep motivated and have some fun. Some of activities include daily exercise, daily newspaper reading, arts and crafts, quizzes, cooking, manicures and visiting entertainers."

Located in the suburb of Shirley in Christchurch, Palm Grove "is close to The Palms shopping Mall and residents often enjoy a trip to the shops. The Palms also have a cinema on the top level. The Shirley Golf Course is nearby and the Home Base shopping centre is 10 minutes walk away. There is a hotel next door and a bus stop at the gate with some local shops next door."

No. of Beds 85

Enquire about availability

Address

Business and Care Manager
Show number

03 3757033


Palm Grove Rest Home and Retirement Village
108 Marshlands Rd
Shirley
Christchurch,
New Zealand  

Enquire about availability     Send a message

DHB Audit Details

Further Rest Home Certification and Audits Information.

Palm Grove Rest Home and Retirement Village
Audit Certification period: 36 months (Good)
Certificate renewal date: 1st August, 2018
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.


Reviews / Feedback for Palm Grove Rest Home and Retirement Village

× Have you visited this facility? Help others who are looking for a place by posting a review on Palm Grove Rest Home and Retirement Village or review a different facility now.

Reviewed by : shhh123
Feb 2016

  • Family member / Friend
  • > 100 days / visits

Major Decline, Would Not Recommend This Facility

1stars   

Product/Service Name: Palm Grove Rest Home and Retirement Village

Palm Grove Rest Home and Retirement Village
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Reviewed by : [Name withheld at users request]
Dec 2015

  • Staff Member
  • > 100 days / visits

Caring Staff...

5stars   

Product/Service Name: Palm Grove Rest Home and Retirement Village

Palm Grove Rest Home and Retirement Village
Read more

Reviewed by : [Name withheld at users request]
Dec 2015

  • Visitor
  • 10 - 100 days / visits

Nice Staff...

5stars   

Product/Service Name: Palm Grove Rest Home and Retirement Village

Palm Grove Rest Home and Retirement Village
Read more

 

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