img

Metlifecare Parkside Village

Metlifecare Parkside Village
starstarstarstarstar
starstarstarstarstar
 81.7% (12 Reviews)
4.08 out of 5 stars - 12 votes

See how this compares with other facilities!

Services offered
  • Geriatric
  • Rest home care
  • REST HOME CARE

Service Information

This business is part of Metlifecare Ltd [Care].

Metlifecare Heights Rest home and Hospital, located in Hillsborough, Auckland near the Manukau Harbour, is bordered on one side by one of the Auckland cities newest parks (Monte Cecilia).

The Selwyn Heights website notes that the facilities include: "Rest home and hospital care, (36-bed rest home, 66-bed hospital) there are around 300 people living on this 5.1 hectare (12.5 acre) site. Perfectly situated close to central Auckland, Selwyn Heights is adjacent to public transport and very near major motorways and the airport."

The facilities of Selwyn Heights also include "The Macdonald entertainment centre offers residents a wide range of first-class leisure facilities, including: Wellness centre, Movie theatre. Outdoor bowling green, Hair salon, Shop, Cafe, Multi-function recreation room, Library, Craft room, Bar and BBQ area, 'Blokes' shed, Petanque court, Spa and swimming pools." As well as the residents committee, organized trips and the like. Other services also include: "Meals, handyman services, minibus transport to shops or appointments, nursing and medical care, doctor, podiatrist and lab services visit regularly."

No. of Bed 102

Enquire about availability

Reviews / Feedback for Metlifecare Parkside Village

×Have you visited this facility? Help others who are looking for a place by posting a review on Metlifecare Parkside Village or review a different facility now.
img
starstarstarstarstar
starstarstarstarstar
Metlifecare Parkside Village
5
.
"Quick Review..."
Read more
img
starstarstarstarstar
starstarstarstarstar
Metlifecare Parkside Village
4
Resident.
"Nice garden apartment"
Read more
img
starstarstarstarstar
starstarstarstarstar
Metlifecare Parkside Village
2
Resident.
"Gym - Pool - Games"
Read more
img
starstarstarstarstar
starstarstarstarstar
Metlifecare Parkside Village
5
Family member / Friend. > 100 days / visits
"Fantastic Care"
(Under previous ownership/mgmt)Read more
img
starstarstarstarstar
starstarstarstarstar
Metlifecare Parkside Village
1
Family member / Friend. > 100 days / visits
"Overall 1"
(Under previous ownership/mgmt)Read more
img
starstarstarstarstar
starstarstarstarstar
Metlifecare Parkside Village
5
Resident. > 100 days / visits
"Overall 5"
(Under previous ownership/mgmt)Read more
img
starstarstarstarstar
starstarstarstarstar
Metlifecare Parkside Village
4
Resident. 10 - 100 days / visits
"Sunny and warm."
(Under previous ownership/mgmt)Read more
img
starstarstarstarstar
starstarstarstarstar
Metlifecare Parkside Village
5
Resident. > 100 days / visits
"I'm Very Happy Here..."
(Under previous ownership/mgmt)Read more
img
starstarstarstarstar
starstarstarstarstar
Metlifecare Parkside Village
5
Resident. > 100 days / visits
"All Good..."
(Under previous ownership/mgmt)Read more
img
starstarstarstarstar
starstarstarstarstar
Metlifecare Parkside Village
5
Resident. > 100 days / visits
"A Variety Of People To Be With..."
(Under previous ownership/mgmt)Read more

Know someone that would like to place a review but doesn't have access to a computer?
Download a printable FREEPOST form here

DHB Audit Details

Further Rest Home Certification and Audits Information.

Metlifecare Parkside Village
Auckland District Health Board
Certificate renewal date: 11th June, 2025
Auditor: Health and Disability Auditing New Zealand Limited

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

img
img
img