Lady Wigram Village[AGED CARE]
Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food
Services offered
- Geriatric
- Dementia care
- Rest home care
- AGED CARE
Service Information
This business is part of Lady Wigram.
Rest Home, Hospital Ready for Residence
Lady Wigram's guiding mission is to ensure residents find the transition into residential care as easy as possible. From the serviced care apartments through to the completed hospital facilities, Lady Wigram will provide a full continuum of care facilities.
Lady Wigram offers a wide range of assisted living services, the staff can provide the additional help you will need while allowing you to live your life your way. Lady Wigram is a new league in Retirement Living and offers the personal touch to get to know residents and tailor their care. Full use of the Club House is encouraged social activities are a key part of the Lady Wigram way of life.
No. of Bed 140
Enquire about availability(Last Updated: 11th October 2023)
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DHB Audit Details
Further Rest Home Certification and Audits Information.Lady Wigram Village[AGED CARE]
Audit Certification period: 36 months (Good)
Certificate renewal date: 2nd November, 2024
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings
Why we have Rest Home Audits
All rest homes and aged residential care facilities are certified and audited to ensure they:
- provide safe, appropriate care for their residents
- meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happen
Certification / Surveillance AuditsCertification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.
Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food
