Jean Sandel [Aged Care] Retirement Village img

Jean Sandel [Aged Care] Retirement Village
93.3% (3 Reviews)

See how this compares with other facilities!

-- This facility welcomes reviews. --

Aged Care Information   (Last Updated: 14th October 2020)

This facility is owned by Ryman Healthcare Ltd.

Jean Sandel Retirement Village is superbly located on Barrett Road in New Plymouth and is named in honour of a pioneering New Zealander who set the standard for others to follow. The village is perfectly positioned on a sunny site with elevated views of the sea and Mt Taranki.

Jean Sandel offers a full range of comprehensive care options, from the light touch of a serviced apartment to resthome, hospital and specialist dementia care. For those who choose fully independent living in our apartments and townhouses, it’s reassuring to know our care services are there if they ever need them.

No. of Beds 112

Facility services offered
  • Geriatric
  • Dementia care
  • Medical (hospital care)
  • Rest home care
  • Respite Care

Reviews / Feedback for Jean Sandel [Aged Care] Retirement Village

× Have you visited this facility? Help others who are looking for a place by posting a review on Jean Sandel [Aged Care] Retirement Village or review a different facility now.
Reviewed by : Terrence Heese Aug 2022

Quick Review...

Jean Sandel [Aged Care] Retirement VillageRead more
Reviewed by : Iamroberto2 Jun 2016
Family member / Friend. < 10 days / visits

Respite Care

Jean Sandel [Aged Care] Retirement VillageRead more
Reviewed by : Dianne042 May 2015
Family member / Friend. < 10 days / visits

Beautiful Environment...

Jean Sandel [Aged Care] Retirement VillageRead more

Know someone that would like to place a review but doesn't have access to a computer?
Download a printable FREEPOST form here

DHB Audit Details

Further Rest Home Certification and Audits Information.

Jean Sandel [Aged Care] Retirement Village
Taranaki District Health Board
Audit Certification period: 12 months (due to new manager employed)
Certificate renewal date: 21st December, 2022
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.