Jean Sandel [Aged Care] Retirement Village
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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food
Overview
Jean Sandel Retirement Village
Services offered
- Geriatric
- Dementia care
- Medical Hospital care
- Rest home care
- Respite Care
- AGED CARE
Service Information
This business is part of Ryman Healthcare Ltd.
Jean Sandal Retirement Village has care options to suit your needs. As well as independent and serviced apartment living, we also provide resthome, hospital and specialist dementia care.
Your health needs may change over time and if they do, we can continue to look after you. It’s comforting for couples at different stages in their health to know they can be cared for within the same village, by the same village team.
Jean Sandal is one of over 75 percent of Ryman villages that have been awarded 4-year certification – the ‘gold standard’ in care – from the Ministry of Health. To achieve this, it has been determined that the Jean Sandal care centre has exceeded the sector standard for aged care.
Our myRyman care app is one of the areas where our care centre has been recognised as exceeding the sector standard. This custom-made electronic care app is available on a device located in every care room. It enables nurses and carers to see and record information about each resident at the beside. Creating greater efficiencies and allowing our teams to spend more time with residents.
Our residents look forward to meal times because the food tastes great – and it’s nutritious. Our seasonal Delicious menu offers three choices at main meals, including a vegetarian dish, all prepared fresh on site by our village chef.
There is a selection of spacious private rooms to choose from, all with an ensuite bathroom. You’ll have the added security of monitored call bells in your room and ensuite that are all linked to a smart-pager system, ensuring a prompt response.
The daily dedication of our care team is what really makes a difference at Jean Sandal care centre. Residents and their families think the world of our nurses and carers. And because our staff to resident ratios are some of the highest in the care sector, the individualised care we provide creates the unique experience that residents tell us they love.
Located in Whalers Gate close to the Base Hospital and Countdown, the village is perfectly positioned on a sunny site with elevated views of the sea and Mt Taranaki. Care centre amenities include spacious lounges, dining areas and tranquil outdoor spaces where you can meet with family or friends for a cup of tea, or to watch the grandchildren play.
Choosing the right care centre for you or your loved one is an important decision. We encourage you to come and visit and experience the wonderful aspects that our care centre has to offer. Join in with the activities or events on offer and compare our care with other care providers.
Our team will be there to support you and your family every step of the way.
We look forward to welcoming you into our wonderful village. We know you’ll love it here.
No. of Bed 111
Aged Care Management
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(Last Updated: 27th March 2023)
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DHB Audit Details
Further Rest Home Certification and Audits Information.Jean Sandel [Aged Care] Retirement Village
Taranaki District Health Board
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 21st December, 2026
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings
Why we have Rest Home Audits
All rest homes and aged residential care facilities are certified and audited to ensure they:
- provide safe, appropriate care for their residents
- meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happen
Certification / Surveillance AuditsCertification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.
Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food
Associated Facility
