Retirement Village Profile

# 85 of 492 Retirement Village in New Zealand.

JEAN SANDEL RETIREMENT VILLAGE

71 Barrett Road, Spotswood, New Plymouth, New Zealand 4310

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91.5% (26 Reviews)

4.58 out of 5 stars - 26 votes

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-- This facility welcomes reviews. --

Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

Enquire about availability

Overview

Located in Whalers Gate close to the Base Hospital and Countdown, Jean Sandel Village is perfectly positioned on a sunny site with elevated views of the sea and Mt Taranaki.

Services offered

Serviced Apartments
3+ bedroom Townhouse
2 Bedroom Townhouse
3 bedroom Apartment
2 Bedroom Apartment
1 bedroom Apartment
Continuum of care
RETIREMENT VILLAGES

Service Information

This business is part of Ryman Healthcare Ltd.

Located in Whalers Gate close to the Base Hospital and Countdown, Jean Sandel Village is perfectly positioned on a sunny site with elevated views of the sea and Mt Taranaki. Features include architecturally designed townhouses and apartments, assisted-living apartments, and a care centre, all set among beautifully landscaped gardens.

The amenities include an all-weather bowling green, putting green, indoor heated swimming pool, spa, grand internal atrium, library, gym, hair and beauty salon, bar, shop and movie theatre.

There is always something to do at the village, with activities and events to suit everyone; from organised events and shopping trips, to activities that inspire movement. It’s certainly a place where you can live life to the full.

No. of Units 233

Retirement Village Management

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(Last Updated: 27th March 2023)

Reviews / Feedback for JEAN SANDEL RETIREMENT VILLAGE

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JEAN SANDEL RETIREMENT VILLAGE

5 Reviewed by : Terry027 Jul 2023

Resident.

"Review"

Includes reply from JEAN SANDEL RETIREMENT VILLAGE

Wonderful environment, grounds and neighbours . Lifestyle choices available both in the Vilkage and the Community. Village Management helpful and always ready to answer enquiries and needs.5...Read more

Pros

Wonderful environment, grounds and neighbours . Lifestyle choices available both in the Vilkage and the Community. Village Management helpful and always ready to answer enquiries and needs.5

Cons

I cannot think of a single negative.

Suggestions to Management or General Comment

We have many friends in similar Villages but definitely clear Ryman as tops

Reply from JEAN SANDEL RETIREMENT VILLAGE

Thanks for your kind words.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

JEAN SANDEL RETIREMENT VILLAGE

2 Reviewed by : [Name withheld at users request] Oct 2022

Family member / Friend.

"Jean Sandal"

Great nurses Helpful Manager Great through Covid A couple of amazing carers...Read more

Pros

Great nurses Helpful Manager Great through Covid A couple of amazing carers

Cons

Not inclusive if in wheelchairs Eg outings and walks and being involved in activities or eating with otters Terrible at rehabilitation by Physio No consultation with doctor/nurse Not good at consultation with families low grade carers in a high needs hospital wing

Suggestions to Management or General Comment

Consistent expert carers are needed in high needs wing

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

JEAN SANDEL RETIREMENT VILLAGE

3 Reviewed by : [Name withheld at users request] Jun 2022

Resident.

"Three Star..."

the village has lost some of the fun it had before Covid. ...Read more

Pros

the village has lost some of the fun it had before Covid.

Cons

Trying to make it like a hotel.

Suggestions to Management or General Comment

Let us treat our villas as our own. Stop the nit-picking.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

JEAN SANDEL RETIREMENT VILLAGE

5 Reviewed by : Allan+Joan Jun 2022

Resident.

"Service, atmosphere and friendliness"

Service, atmosphere, friendlinessRead more

Pros

Service, atmosphere, friendliness

Cons

N/A

Suggestions to Management or General Comment

None

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

JEAN SANDEL RETIREMENT VILLAGE

5 Reviewed by : Terry027 May 2022

Resident.

"The best decision we have ever made"

We are cared for and looked after superbly. During recent bouts of Ill health we felt secure and safe. Both the inside maintenance and the gardens are always A1...Read more

Pros

We are cared for and looked after superbly. During recent bouts of Ill health we felt secure and safe. Both the inside maintenance and the gardens are always A1

Cons

No negatives we can think of.

Suggestions to Management or General Comment

We believe that the very best staff and management are in place

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

JEAN SANDEL RETIREMENT VILLAGE

5 Reviewed by : [Name withheld at users request] Aug 2021

Resident.

"Excellent Staff...."

Security now and for the future. Excellent staff.Read more

Pros

Security now and for the future. Excellent staff.

Cons

N/A

Suggestions to Management or General Comment

.....

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

JEAN SANDEL RETIREMENT VILLAGE

5 Reviewed by : joan297 Jul 2021

Resident.

"Feeling Safe."

Feeling safe, security and friendshipRead more

Pros

Feeling safe, security and friendship

Cons

N/A

Suggestions to Management or General Comment

Managerial stability (5 managers in 6 years)

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

JEAN SANDEL RETIREMENT VILLAGE

4 Reviewed by : [Name withheld at users request] Jul 2021

Resident.

"Feel Safe...."

Feel safeRead more

Pros

Feel safe

Cons

Could be more thought into when building. eg - lips on door step. What you put into unit you don't get back.

Suggestions to Management or General Comment

To be informed in a good timeframe, not last minute

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

JEAN SANDEL RETIREMENT VILLAGE

4 Reviewed by : janice877 Jul 2021

Resident.

"Security...."

SecurityRead more

Pros

Security

Cons

N/A

Suggestions to Management or General Comment

.....

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

JEAN SANDEL RETIREMENT VILLAGE

5 Reviewed by : Terry027 May 2021

Resident. > 100 days / visits

"Nothing but satifaction"

The information and attention. To our every need is always met with a positive respobse our immediate neighbours are exactly as if we had chosen them ourselves. The whole environment could not be bet...Read more

Pros

Cons

Truly, we cannot think of any negatives.

Suggestions to Management or General Comment

We have found that any suggestions or comments we make are given courteous responses and attended to immediately