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Gracelands Rest Home and Village

Gracelands Rest Home and Village
90.8% (59 Reviews)

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Aged Care Information   (Last Updated: 25th June 2018)

This facility is owned by Oceania Care Company Limited.

The Oceania website page for Gracelands Lifestyle Care (Also known as Gracelands Nursing Home or Gracelands Lifestyle Care and Nursing Complex - which includes Rest Home and Hospital Care) states that "Graceland Care provides a high standard of care for retired people who need everyday assistance, supported by age-related care as required at both Resthome and Hospital levels." Gracelands Rest Home and Hospital is situated in Hastings, Hawkes Bay, NZ. The site also explains that at Gracelands they believe that their residents individuality and, wherever possible, their independence, is the key to happiness and contentment. They also say that they offer a range of services to allow you to relax and focus on the important things in life... fun, friendship and happiness.

No. of Beds 92

Facility services offered

  • Geriatric
  • Medical (hospital care)
  • Rest home care

Reviews / Feedback for Gracelands Rest Home and Village

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4   
Reviewed by : val361 Jan 2017
Resident10 - 100 days / visits

Safety...

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3   
Reviewed by : [Name withheld at users request] Jan 2017
Resident> 100 days / visits

Security...

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5   
Reviewed by : mark06 Jan 2017
Resident10 - 100 days / visits

Enjoying The Food...

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4   
Reviewed by : col738 Jan 2017
Resident10 - 100 days / visits

Helpful Caregivers...

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5   
Reviewed by : bob830 Jan 2017
Resident> 100 days / visits

5 Stars...

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5   
Reviewed by : ron300 Jan 2017
Resident

Well Looked After...

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4   
Reviewed by : meg068 Jan 2017
Resident10 - 100 days / visits

Treated Like A Queen...

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5   
Reviewed by : shirley873 Jan 2017
Family member / Friend10 - 100 days / visits

24 Hr Care...

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4   
Reviewed by : amanda519 Jan 2017
Family member / Friend

Hardworking Staff...

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4   
Reviewed by : erin087 Jan 2017
Resident10 - 100 days / visits

Having Help...

Gracelands Rest Home and VillageRead more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Gracelands Rest Home and Village
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 20th August, 2020
Auditor: Central Region
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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