Gracelands Rest Home and Village
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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food
Services offered
- Geriatric
- Medical Hospital care
- Rest home care
- AGED CARE
Service Information
This business is part of Oceania Care Company Limited.
The Oceania website page for Gracelands Lifestyle Care (Also known as Gracelands Nursing Home or Gracelands Lifestyle Care and Nursing Complex - which includes Rest Home and Hospital Care) states that "Graceland Care provides a high standard of care for retired people who need everyday assistance, supported by age-related care as required at both Resthome and Hospital levels." Gracelands Rest Home and Hospital is situated in Hastings, Hawkes Bay, NZ. The site also explains that at Gracelands they believe that their residents individuality and, wherever possible, their independence, is the key to happiness and contentment. They also say that they offer a range of services to allow you to relax and focus on the important things in life... fun, friendship and happiness.
No. of Beds 92
(Last Updated: 16th May 2023)
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DHB Audit Details
Further Rest Home Certification and Audits Information.Gracelands Rest Home and Village
Hawke's Bay District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 20th August, 2027
Auditor: The DAA Group Limited
Click here to view latest audit findings
Why we have Rest Home Audits
All rest homes and aged residential care facilities are certified and audited to ensure they:
- provide safe, appropriate care for their residents
- meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happen
Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.
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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food
