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Cook Street Nursing Care Centre img

WINNER 2019 Best Aged Care (Small) Facility - North Island

Cook Street Nursing Care Centre
98.9% (19 Reviews)

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-- This facility welcomes reviews. --

Overview

Cook St Nursing Care Centre is a private, owner operated facility. Providing care for 30 residents. We are centrally located and are totally committed to the care, peace of mind and general wellbeing of those in our care.

Facility services offered
  • Palliative (End of Life)
  • Geriatric
  • Medical (hospital care)
  • Rest home care
  • Respite Care
  • AGED CARE

Reviews / Feedback for Cook Street Nursing Care Centre

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5   
Reviewed by : valmnz Aug 2019
Family member / Friend< 10 days / visits

Hospital Care

Includes reply from Cook Street Nursing Care Centre
Cook Street Nursing Care CentreRead more
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4   
Reviewed by : klmmlk Aug 2019
Family member / Friend10 - 100 days / visits

nursing care James Mann

Includes reply from Cook Street Nursing Care Centre
Cook Street Nursing Care CentreRead more
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5   
Reviewed by : [Name withheld at users request] Aug 2019
10 - 100 days / visits

My Mothers Care

Includes reply from Cook Street Nursing Care Centre
Cook Street Nursing Care CentreRead more
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5   
Reviewed by : Lynda13 Aug 2019
Family member / Friend

Excellent Caring Environment

Includes reply from Cook Street Nursing Care Centre
Cook Street Nursing Care CentreRead more
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5   
Reviewed by : Liz947 Aug 2019
Family member / Friend< 10 days / visits

Family feedback

Includes reply from Cook Street Nursing Care Centre
Cook Street Nursing Care CentreRead more
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5   
Reviewed by : djcare Jun 2019
Family member / Friend> 100 days / visits

Mr Roy McLeod

Cook Street Nursing Care CentreRead more
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5   
Reviewed by : Daine764 May 2019
Resident> 100 days / visits

Good Care...

Cook Street Nursing Care CentreRead more
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5   
Reviewed by : Marie358 May 2019
Resident10 - 100 days / visits

Family Home - Not Institution...

Cook Street Nursing Care CentreRead more
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5   
Reviewed by : Lillian358 May 2019
Resident> 100 days / visits

Excellent Care...

Cook Street Nursing Care CentreRead more
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5   
Reviewed by : Ian358 May 2019
Resident> 100 days / visits

Company, Caring Staff...

Cook Street Nursing Care CentreRead more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Cook Street Nursing Care Centre
MidCentral DHB
Audit Certification period: 12 months (due to new ownership)
Certificate renewal date: 22nd November, 2018
Auditor: DAA Group Ltd
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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