Aged Advisor reviews for CHT Karaka Care Home

# Not yet ranked from 683 Aged Care facilities in New Zealand.

321 Bremner Road, Karaka, Auckland, New Zealand

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Overview

Services offered

Dementia care
Medical Hospital care
Rest home care
AGED CARE

Service Information

This business is part of CHT Healthcare Trust.

Surrounded by green spaces and set amongst a vibrant local community, CHT Karaka Care Home offers a fresh approach to aged care in the Franklin district, featuring person-centred care, purpose-built facilities and beautiful gardens.

CHT Karaka has been intentionally designed to support seamless transition through care levels as needs change, from rest home to hospital, as well as providing secure dementia care. With a range of room options – from standard to premium to care suites, room options include larger rooms that can accommodate those wanting more space, or couples, as well as care suites with a living area and kitchenette, – meet each resident’s needs without the complexity of Occupation Right Agreements (ORAs), making it simple and affordable for your family to choose the perfect solution.

No. of Beds 21

(Last Updated: 28th August 2026)

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DHB Audit Details

Further Rest Home Certification and Audits Information.

CHT Karaka Care Home
Audit Certification period: 12 months (due to new manager employed)
Certificate renewal date: 15th March, 2021

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

provide safe, appropriate care for their residents
meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.