Retirement Village Profile

# 209 of 492 Retirement Village in New Zealand.

HIGHLANDS Retirement Village METLIFECARE

49 Aberfeldy Ave, Highland Park, Auckland, New Zealand 2010

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85.5% (11 Reviews)

4.27 out of 5 stars - 11 votes

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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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Services offered

RETIREMENT VILLAGES
Continuum of care

Service Information

This business is part of Metlifecare Ltd [VILLAGES].

HIGHLANDS Retirement Village Metlifecare is located in Highland Park, Auckland and offers 199 dwellings with RETIREMENT VILLAGES of independent retirement living.

No. of Units 199

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(Last Updated: 6th December 2022)

Reviews / Feedback for HIGHLANDS Retirement Village METLIFECARE

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HIGHLANDS Retirement Village METLIFECARE

5 Reviewed by : rob123 Aug 2022

Resident.

"Serviced apartment"

Pros

....

Cons

.....

Suggestions to Management or General Comment

The lounge & indoor facilities need to be bought up to date

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

HIGHLANDS Retirement Village METLIFECARE

4 Reviewed by : [Name withheld at users request] Jun 2022

Resident.

"Warm and friendly residents"

Warm and friendly residents. New manager promising....Read more

Pros

Warm and friendly residents. New manager promising.

Cons

Dreadful care home. Very old and far from state of the art. Urgent update of that and main residents lounge needed.

Suggestions to Management or General Comment

Take a look at Pakuranga Park Village. Current upgrade. We used to compare well - similar age, but not now.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Not sure

HIGHLANDS Retirement Village METLIFECARE

4 Reviewed by : joh679 Aug 2021

Resident.

"overall 4"

Good care level. Food with exceptions.Read more

Pros

Good care level. Food with exceptions.

Cons

Should be a duty nurse, state registered at least eight hours a day in weekends and public holidays

Suggestions to Management or General Comment

I visited 12 times before making a decision

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

HIGHLANDS Retirement Village METLIFECARE

4 Reviewed by : bri787 Jul 2021

Resident.

"Overall 4"

spacious layout of villasRead more

Pros

spacious layout of villas

Cons

No heat pumps

Suggestions to Management or General Comment

Remember we pay your wages one way or the other & deserve better consideration. If you are so hell bent on building new villages don't expect present residents to be penalized when you can't fill vacancies occurring in established villages. Cut the return of capital investment to 28 days.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Not sure

HIGHLANDS Retirement Village METLIFECARE

4 Reviewed by : pat887 Jul 2021

Resident.

"Many Activites..."

Beautiful gardens and walkways. Friendly happy village. Many activities....Read more

Pros

Beautiful gardens and walkways. Friendly happy village. Many activities.

Cons

Lounge badly needs refurnishing. Food for serviced apartments is appalling many complaints and slow improvement!

Suggestions to Management or General Comment

Food for Serviced Apartments not consistent, very poor. Very few fresh veges and poor cold pudding. Expensive - Folks sign up for life for this!!

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Not sure

HIGHLANDS Retirement Village METLIFECARE

4 Reviewed by : [Name withheld at users request] Jun 2021

Resident.

"No Negatives Yet...."

Enjoying independent living. No negatives yet as far as living goes....Read more

Pros

Enjoying independent living. No negatives yet as far as living goes.

Cons

No capital gain on sale of unit.

Suggestions to Management or General Comment

Awaiting new manager

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

HIGHLANDS Retirement Village METLIFECARE

3 Reviewed by : pat278 Jun 2021

Resident. > 100 days / visits

"First year review"

Lovely staff Easy apartment access for my family and friends Good that my pet dog Annie can accompany me...Read more

Pros

Lovely staff Easy apartment access for my family and friends Good that my pet dog Annie can accompany me

Cons

Gardens aren't large enough for longer walks Indoor facilicity and recreaction rooms to cramped or overlap Dining /Lounge room toilet to close to dining area

Suggestions to Management or General Comment

I moved to Highlands in Feb2020, so my first year impressions of my living and accomodation have been influenced by the several Covid19 lockdowns.Since the last village lockdown ,there has been an improvement in the social atmosphere but sadly not the dinners

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

HIGHLANDS Retirement Village METLIFECARE

5 Reviewed by : anne999 Aug 2020

Resident. > 100 days / visits

"Overall 5"

Sunny and warm. Refurbished to as new standard. Great atmosphere/ gardens....Read more

Pros

Sunny and warm. Refurbished to as new standard. Great atmosphere/ gardens.

Cons

Garage not attached.

Suggestions to Management or General Comment

....

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

HIGHLANDS Retirement Village METLIFECARE

4 Reviewed by : bar469 Aug 2016

Resident. 10 - 100 days / visits

"Very Sunny Unit..."

Very sunny unit. Friendly staff, residents, No worries about maintenance. Assistance with health....Read more

Pros

Very sunny unit. Friendly staff, residents, No worries about maintenance. Assistance with health.

Cons

Weekly fee expensive.

Suggestions to Management or General Comment

N/A.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 10 but under 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

HIGHLANDS Retirement Village METLIFECARE

5 Reviewed by : carleen578 Aug 2016

Resident. > 100 days / visits

"Sunny and Private..."

Sunny, private, beautiful gardens, friendly helpful gardeners, homely...Read more

Pros

Sunny, private, beautiful gardens, friendly helpful gardeners, homely

Cons

Have to walk a short distance to garage, no internal access.

Suggestions to Management or General Comment

.....

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

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Entry Conditions

Fee model

ORA / LTO
10% per year, for 3 years.
Maximum 30%

Minimum Age of Entry

Lowest Known Price

$525,000

...

Highest Known Price

$800,000

...

Capital Gain

Provider

Capital Loss (if any)

Maintenance Fees Starting from

$139 per week

(Paid Weekly)

Maintenance Fee Increases?

Undisclosed (CPI used)

Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

Enquire about availability

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HIGHLANDS Retirement Village METLIFECARE

49 Aberfeldy Ave, Highland Park, Auckland, New Zealand

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Contact us

Aged Advisor NZ Ltd, Private Bag 4707, Christchurch 8140

Office : 47 Alameda Place, Rolleston, Christchurch

0800 243 323

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