Aged Care Information (Last Updated: 21st January 2019)
This facility is owned by Oceania Care Company Limited.
Our fantastic activities programme has something for everyone, with exercise initiatives like ‘Upright & Active’ helping residents to improve their strength and mobility and regular visits from schools and local groups to ensure residents remain connected to their community.
Living in the heart of the Coromandel has its benefits, as our van trips are like no other! Enjoy fish and chips on Hot Water Beach, take a walk around the Whitianga Waterways or dip your feet in the sea at Hahei – there’s an exciting new destination every week to explore.
Great care is what we do, and we’ve got the accolades to prove it. You can be sure you’re in good hands. Oceania has won the Supreme Care Award from the NZ Aged Care Association 3 years in a row.
No. of Beds 54 Enquire about availability
Business and Care Manager
Whitianga Rest Home
6 Halligan Road
DHB Audit Details
Further Rest Home Certification and Audits Information
Whitianga Rest Home
Audit Certification period: 36 months (Good)
Certificate renewal date: 18th April, 2019
Auditor: Central Region
Click here to view latest audit findings
Why we have Rest Home Audits
All rest homes and aged residential care facilities are certified and audited to ensure they:
- provide safe, appropriate care for their residents
- meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happen
Certification / Surveillance Audits
happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.