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Waikiwi Gardens Rest Home img

FINALIST - 2020, 2019, 2018 & 2017 Best Aged Care (Small) Facility - South Island

Waikiwi Gardens Rest Home
95.9% (54 Reviews)

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Overview

Waikiwi Gardens is a small locally owned and operated rest home in Invercargill. We strive to provide a warm and friendly atmosphere where people feel they belong and are happy to call home.

Facility services offered
  • Rest home care
  • Respite Care
  • AGED CARE

Aged Care Information   (Last Updated: 2nd April 2021)

This facility is owned by Kyber Health Care Ltd.

At Waikiwi Gardens we have some of the best caregivers in the aged care business who take real pride in helping to make Waikiwi Gardens the best place in Invercargill. We offer a top class activities program with a huge variety of outings, crafts and entertainment. Our co-ordinator provides a fun 5 day a week program that allows residents to maintain active lifestyles and to continue engaging in the activities they value and enjoy.

With fresh home baking on a daily basis and a huge variety of different meals offered, one of the biggest complaints we hear is how good the food is! Our wonderful chef and cook ensure all diet

No. of Beds 39


Aged Care Staff

We have two wonderful full time RNs who are on-site Monday - Friday and on-call 24 x 7. We also have one part time RN who works Monday, Wednesday & Friday.

We have a number of exceptional care givers whose number one priority and passion is for the well-being of our residents. They provide around the clock care and always come to work with a smile and a big heart ready to help.

Our head cook Sandy brings a huge amount of energy, experience and passion to the kitchen. Her baking and cooking is second to none. Sandy is supported in the kitchen by our other full time cook, Nancy and our part-time cook, Bernie.


Aged Care Management

Denzil & Kate are the owner operators of Waikiwi Gardens Rest Home. They are passionate about age care and bringing about positive change. Their experience in rest homes comes from owning another rest home in Invercargill and a small care facility in South Canterbury. We have a full time manager, Allison who is supported by three assistant managers; Deanna, Leah and Rebecca


Aged Care Activities

Our activities co-ordinator runs a programme of activities and events based on residents needs that is meaningful and enjoyable, which promotes dignity and independence through the development of individualised resident recreational plans. This programme is designed to support, challenge and enhances the psychological, social, emotional and physical well-being of our residents.

Beds Available

Reviews / Feedback for Waikiwi Gardens Rest Home

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5   
Reviewed by : Amber39 Mar 2021
Visitor. > 100 days / visits

Lovely and homely

Waikiwi Gardens Rest HomeRead more
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5   
Reviewed by : leah39 Mar 2021
Family member / Friend. > 100 days / visits

Beautiful Home

Waikiwi Gardens Rest HomeRead more
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5   
Reviewed by : francilinda Mar 2021
Staff Member.

heart and family

Waikiwi Gardens Rest HomeRead more
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5   
Reviewed by : [Name withheld at users request] Mar 2021
Staff Member. > 100 days / visits

a warm-hearted place

Waikiwi Gardens Rest HomeRead more
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5   
Reviewed by : andyjjlnz Mar 2021
Family member / Friend. < 10 days / visits

a warm place

Waikiwi Gardens Rest HomeRead more
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5   
Reviewed by : Hanlili198286 Mar 2021
Family member / Friend. < 10 days / visits

the best rest home

Waikiwi Gardens Rest HomeRead more
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5   
Reviewed by : andyjjl Mar 2021
Family member / Friend. < 10 days / visits

the best rest home

Waikiwi Gardens Rest HomeRead more
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5   
Reviewed by : sue078 Mar 2021
Staff Member. > 100 days / visits

Sue

Waikiwi Gardens Rest HomeRead more
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5   
Reviewed by : Celinadore Mar 2021
Staff Member. < 10 days / visits

Team work and quality service

Waikiwi Gardens Rest HomeRead more
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3   
Reviewed by : [Name withheld at users request] Mar 2021
Staff Member. > 100 days / visits

Good

Waikiwi Gardens Rest HomeRead more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Waikiwi Gardens Rest Home
Southern District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 1st March, 2021
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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