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Waikiwi Gardens Rest Home img

FINALIST - 2017, 2018 & 2019 Best Aged Care (Small) Facility - South Island

Waikiwi Gardens Rest Home
95.6% (41 Reviews)

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-- This facility welcomes reviews. --

Overview

Waikiwi Gardens is a small locally owned and operated rest home in Invercargill. We strive to provide a warm and friendly atmosphere where people feel they belong and are happy to call home.

Facility services offered
  • Rest home care
  • Respite Care
  • AGED CARE

Reviews / Feedback for Waikiwi Gardens Rest Home

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5   
Reviewed by : sue078 Aug 2020
Staff Member> 100 days / visits

Review

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5   
Reviewed by : [Name withheld at users request] Aug 2020
Visitor< 10 days / visits

Enjoyable Home

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5   
Reviewed by : [Name withheld at users request] Jun 2020
Family member / Friend> 100 days / visits

Waikiwi Gardens

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3   
Reviewed by : Tomgates Mar 2020
Family member / Friend> 100 days / visits

Ok

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5   
Reviewed by : [Name withheld at users request] Jan 2020
Family member / Friend< 10 days / visits

Very Happy With Services provided

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4   
Reviewed by : [Name withheld at users request] Jan 2020
Visitor< 10 days / visits

Not too big...

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5   
Reviewed by : Kathryn123 Jan 2020
Staff Member> 100 days / visits

A home with heart

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5   
Reviewed by : Kathryn123 Jan 2020
Visitor

Waikiwi Gardens Rest Home

Waikiwi Gardens Rest HomeRead more
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5   
Reviewed by : Allison1234 Jan 2020
Visitor10 - 100 days / visits

Enjoyable Home

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5   
Reviewed by : ian333 Jan 2020
Visitor10 - 100 days / visits

Great little home

Waikiwi Gardens Rest HomeRead more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Waikiwi Gardens Rest Home
Southern District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 1st March, 2021
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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