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Waikiwi Gardens Rest Home 78 img

FINALIST - 2017, 2018 & 2019 Best Aged Care (Small) Facility - South Island

Waikiwi Gardens Rest Home
95.7% (28 Reviews)

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-- This facility welcomes reviews. --

Overview

Waikiwi Gardens is a small locally owned and operated rest home in Invercargill. We strive to provide a warm and friendly atmosphere where people feel they belong and are happy to call home.

Facility services offered
  • Rest home care
  • Respite Care
  • AGED CARE

Reviews / Feedback for Waikiwi Gardens Rest Home

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5   
Reviewed by : babun308 May 2019
Staff Member> 100 days / visits

Wgrh

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5   
Reviewed by : sue078 Apr 2019
Staff Member> 100 days / visits

5 Star

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5   
Reviewed by : Sharleene Mar 2019
Staff Member> 100 days / visits

Fantastic Rest home - homely environment

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5   
Reviewed by : PPoint Mar 2019
Family member / Friend> 100 days / visits

Wonderful friendly home

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5   
Reviewed by : Glennis215 Mar 2019
Resident> 100 days / visits

Own Bathroom...

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5   
Reviewed by : [Name withheld at users request] Feb 2019
Visitor10 - 100 days / visits

test waikiwi review

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5   
Reviewed by : Kathryn123 Jan 2019
Family member / Friend10 - 100 days / visits

Wonderful friendly caring home

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5   
Reviewed by : beatrice14 Jan 2019
Family member / Friend> 100 days / visits

Ultimate Invercargill Care.

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5   
Reviewed by : [Name withheld at users request] Jan 2019
Family member / Friend10 - 100 days / visits

Mr

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5   
Reviewed by : sophie228 Nov 2018
Staff Member> 100 days / visits

Caring Staff...

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Waikiwi Gardens Rest Home
Southern District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 1st March, 2021
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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