Aged Advisor reviews for Summerset at Heritage Park [Aged Care]

Rest Home care Summerset at Heritage Park Ellerslie

Rest Home care Summerset at Heritage Park Ellerslie Auckland

Rest Home care Summerset at Heritage Park Ellerslie image 3

Rest Home care Summerset at Heritage Park Ellerslie Image 4

# Not yet ranked from 682 Aged Care facilities in New Zealand.

8 Harrison Road, Ellerslie, Auckland, New Zealand 1060

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SUMMERSET AT HERITAGE PARK

60% (2 Reviews)

3 out of 5 stars - 2 votes

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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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Services offered

Palliative (End of Life)
Geriatric
Medical Hospital care
Rest home care
Respite Care
Adult Day Care
AGED CARE

Service Information

This business is part of Summerset Care Limited.

Summerset at Heritage Park offers the unique luxury of lakeside living in central Auckland. A hidden retirement oasis only a short 10 minute drive to Auckland CBD. It is also conveniently located next to the main arterial routes and a range of shops, also being close to Ellerslie village.

One of the benefits of living in a Summerset village is knowing that should your needs change, a range of care options are available. Our modern care centre offers rest home and hospital-level care within the village (care is subject to availability, eligibility criteria). Our friendly and professionally trained care centre staff are supervised by registered nurses, available on-site 24 hours a day.

*All Summerset homes are sold under a licence to occupy and are subject to availability and eligibility criteria. Images are indicative only. Care is subject to availability and eligibility criteria

No. of Beds 58

Aged Care Management

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Aged Care Activities

At Summerset at Heritage Park our range of indoor and outdoor facilities means you'll always have something to do, no matter what the weather. And, if you're keen to get involved, our on-site Activities Coordinator will make sure there's always a calendar of events and activities to keep you entertained.

Onsite we have our very own Divine Café and in-house catering, offering contemporary menus prepared on site with wholesome, seasonal, fresh, locally grown produce.

(Last Updated: 7th April 2026)

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Summerset at Heritage Park [Aged Care]
Auckland District Health Board
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 9th June, 2029
Auditor: BSI Group New Zealand Ltd
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

provide safe, appropriate care for their residents
meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.