Springvale Manor Rest Home
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Springvale Manor Rest Home Avg. Rating:
3.773.3% 3 Add Review

# 128 of 679 Aged Cares in New Zealand.

Facility services offered

  • Rest home care
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

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  • Description
  • Questions
  • Contact
  • DHB Audits

Aged Care Information   

This facility is owned by Springvale Manor Limited.

Springvale Manor Rest Home is located in Springvale, Wanganui and offers Rest home care aged care in a 32 bed facility.

No. of Beds 32

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Questions and Answers

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Joyce Rodriguez

Show number

(06) 348 8003

Springvale Manor Rest Home
47 Treadwell Street
New Zealand  

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Springvale Manor Rest Home
Whanganui District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 1st November, 2020
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

Reviews / Feedback for Springvale Manor Rest Home

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Reviewed by : [Name withheld at users request]
Jul 2018

  • Family member / Friend
  • 10 - 100 days / visits

Highly recommend


Product/Service Name: Springvale Manor Rest Home

Springvale Manor Rest Home
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Reviewed by : Sarah123
Jan 2018

  • Family member / Friend
  • 10 - 100 days / visits

Vital job the family cant do themselves


Product/Service Name: Springvale Manor Rest Home

Springvale Manor Rest Home
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Reviewed by : [Name withheld at users request]
Sep 2017

  • Visitor
  • > 100 days / visits

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Product/Service Name: Springvale Manor Rest Home

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