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Aged Care Information   

This facility is owned by Radius Residential Care Limited.

The St Helenas website states that St Helenas: "Offers a mix of Rest Home, Hospital and Palliative care. Centrally located in the Christchurch City area right on the edge of the CBD, it is close to the main Christchurch arterial routes."

It goes on to say that the facilities at St Helenas, located in the Central City of Christchurch, include: "The whole St Helena's facility is easily accessible, with all rooms having full ensuites attached for the privacy and independence of our residents. A 19 inch t.v and a small fridge are also in each room. Two lovely outdoor courtyards with surrounding gardens provides a sheltered spot to enjoy the fresh air and in summer this is a favourite place for the residents to enjoy a BBQ."

Services at St Helenas include: "GP service, 24 hour RN cover, Preventive Care, Hairdresser, Physiotherapy, Chaplaincy Services, Podiatrist, Regular Entertainment & Outing, and in house activities program."

No. of Beds 53

 
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Facility services offered

  • Rest home care
  • Geriatric

Reviews / Feedback for Radius St Helena's

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4   
Reviewed by : helen731 Sep 2019
Family member / Friend10 - 100 days / visits

Friendly, social and diverse

Service Name: Radius St Helena's
Radius St Helena'sRead more
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5   
Reviewed by : [Name withheld at users request] Nov 2016
Visitor10 - 100 days / visits

Friendliest place on earth...

Service Name: Radius St Helena's
Radius St Helena'sRead more
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5   
Reviewed by : ThomasR Apr 2016
Family member / Friend> 100 days / visits

Big Changes..and WOW what a difference.

Service Name: Radius St Helena's
Radius St Helena'sRead more
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5   
Reviewed by : Jay007 Feb 2016
Visitor10 - 100 days / visits

Under new Facility Manager

Service Name: Radius St Helena's
Radius St Helena'sRead more
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1   
Reviewed by : [Name withheld at users request] Dec 2015
Resident10 - 100 days / visits

Some Staff Brilliant...

Service Name: Radius St Helena's
Radius St Helena'sRead more
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1   
Reviewed by : [Name withheld at users request] Dec 2015
Family member / Friend10 - 100 days / visits

One Star...

Service Name: Radius St Helena's
Radius St Helena'sRead more
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1   
Reviewed by : [Name withheld at users request] Dec 2015
Family member / Friend

Main Meal Good...

Service Name: Radius St Helena's
Radius St Helena'sRead more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Radius St Helena's
Canterbury District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 12th August, 2020
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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