Aged Care Profile

Promisia | Nelson Street Residential Care Centre

Promisia | Nelson Street Residential Care Centre
 80% (1 Reviews)
4 out of 5 stars - 1 votes

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Services offered
  • Rest home care
  • Adult Day Care

Service Information

This business is part of Promisia Healthcare Limited.

Nestled in Nelson Street
Promisia Nelson Street is set in a quiet street just a short distance from the shops and services of Feilding township.

We have 49 resthome or hospital-level care rooms available. Dementia level care is available at our Ranfurly Manor facility in Feilding.
Nelson Street prides itself on providing care that reflects the uniqueness of each individual resident, providing professional health care and support to maintain independence, health, and dignity, with your input at every stage along the way. Our qualified Diversional Therapist supports residents by creating a stimulating environment and plenty of opportunities to participate in activities that meet the needs of each person both within the home and the community.

We have large lounge areas that can be opened to a deck that leads into our main dining area for residents, and extensive outside garden areas, which include many courtyards to provide quiet spots to sit and reflect or to enjoy time with friends and family/whānau.

All rooms are single rooms, which are spacious and warm, with some having access to shared bathrooms and toilet facilities. We provide furnishings and linen; however, we encourage residents to bring items of their own to make it feel more like home. Rooms with individual toilets or ensuites are also available at an additional cost.

No. of Bed 49


Aged Care Activities

At all Promisia aged care facilities, we take pride in developing individual activity programmes that take account of the interests and abilities of residents.
We encourage resident’s family/whānau and friends to be involved. Community volunteers are also actively engaged and this helps support a wide range of possible activities.
A selection of the activities on our sites include;
Indoor bowls
Church services
Craft activities (eg: knitting, rock painting, jam making)
Men’s group
Inhouse concerts
Happy hours
Day Outings
Christmas concerts

Rooms Available

(Last Updated: 14th November 2023)

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Promisia | Nelson Street Residential Care Centre
Family member / Friend. 10 - 100 days / visits
"Helpful, Friendly and Knowledgable Staff..."
(Under previous ownership/mgmt)Read more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Promisia | Nelson Street Residential Care Centre
MidCentral District Health Board
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 2nd December, 2025
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.