Aged Advisor reviews for Promisia

# 41 of 682 Aged Care facilities in New Zealand.

FINALIST - 2024 Best Aged Care (Med/Large) Facility - SI

62 Aldwins Road, Phillipstown, Christchurch, New Zealand 8062

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Promisia | Aldwins House

100% (6 Reviews)

5 out of 5 stars - 6 votes

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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

Rooms Available

New Zealand's Best Awards

FINALIST - 2024 Best Aged Care (Med/Large) Facility - SI

Overview

Promisia | Aldwins House in Christchurch aspires to be the facility of choice by providing quality care, support and enriching the lives of the elderly that live here.

Services offered

Palliative (End of Life)
Geriatric
Medical Hospital care
Rest home care
Respite Care
Adult Day Care
AGED CARE

Service Information

This business is part of Promisia Healthcare Limited.

We provide long term residential rest home and hospital level care for up to 145 residents. There are two floors and multiple wings and consists of 145 bedrooms, most with ensuites.

Amenities at the facility include a reception foyer, open plan entertainment hall with adjoining kitchenette and hair salon/beauty room, dining room serviced by a large commercial grade kitchen, nurses’ stations, sitting rooms, staffroom, administration offices, sheltered communal outdoor areas situated within two internal courtyards, 75 car parking spaces and two double-width bed sized elevators.
Six rooms have been specifically designed and built for individuals who require additional mobility and care equipment. These rooms are larger and have hand-basins.

No. of Beds 145

Aged Care Activities

At all Promisia aged care facilities, we take pride in developing individual activity programmes that take account of the interests and abilities of residents.

We encourage resident’s family/whānau and friends to be involved. Community volunteers are also actively engaged and this helps support a wide range of possible activities.

A selection of the activities on our sites include;
Indoor bowls
Bingo
Church services
Craft activities (eg: knitting, rock painting, jam making)
Men’s group
Inhouse concerts
Happy hours
Day Outings
Christmas concerts

(Last Updated: 29th November 2023)

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Promisia | Aldwins House
Canterbury District Health Board
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 27th November, 2028
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

provide safe, appropriate care for their residents
meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.