Aged Care Information
(Last Updated: 22nd May 2015)
This facility is owned by The Rest Homes Limited.
MAKOHA Rest Home & Hospital is located in Victoria, ROTORUA and offers aged care in a 34 bed facility.
No. of Beds 33
Aged Care Staff
We have more than 20 highly trained staff who go out of their way to help. They treat all residents with respect and dignity. We know all our residents by name. We have excellent medical team and have access to Occupational Therapist, Physiotherapist and all medical specialists.
Aged Care Management
The facility is owned by a practicing consultant psychiatrist. The day to day running is managed by a Business & Quality Manager who is highly experienced in managing rest homes and hospitals and a Clinical Nurse Manager who has been with us from day one. We also have an advisor who has more than 30 years experience in managing aged care facilities around New Zealand.
Aged Care Activities
We have a dedicated mobility van to take residents out on trips. We have raised gardens where residents can keep busy. We have an experienced Diversional Therapist who manages regular activities programme for the residents. We have regular meetings with families and encourage them to be included in care of their loved ones.
All rest homes and aged residential care facilities are certified and audited to ensure they:
provide safe, appropriate care for their residents
meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happen
Certification / Surveillance Audits Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.
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The team at Aged Advisor are locals that have first hand experience with Retirement Villages, Rest Homes and Aged Care facilities, either through our line of work (providing services to residents within these facilities) or by having family or loved ones living there. We do not own or run restcare or retirement facilities, and we do not own any shares (personally or as a company) in any Retirement Complexes or Groups - so we have no financial interests in these facilities. We simply want the best for the people that live there or are looking to make a decision of moving to one.