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MAKOHA Rest Home & Hospital

Aged Care Information   (Last Updated: 22nd May 2015)

This facility is owned by The Rest Homes Limited.

MAKOHA Rest Home & Hospital is located in Victoria, ROTORUA and offers aged care in a 34 bed facility.

No. of Beds 33

 

Aged Care Staff

We have more than 20 highly trained staff who go out of their way to help. They treat all residents with respect and dignity. We know all our residents by name. We have excellent medical team and have access to Occupational Therapist, Physiotherapist and all medical specialists.

 

Aged Care Management

The facility is owned by a practicing consultant psychiatrist. The day to day running is managed by a Business & Quality Manager who is highly experienced in managing rest homes and hospitals and a Clinical Nurse Manager who has been with us from day one. We also have an advisor who has more than 30 years experience in managing aged care facilities around New Zealand.

 

Aged Care Activities

We have a dedicated mobility van to take residents out on trips. We have raised gardens where residents can keep busy. We have an experienced Diversional Therapist who manages regular activities programme for the residents. We have regular meetings with families and encourage them to be included in care of their loved ones.

 
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Facility services offered

  • Palliative (End of Life)
  • Dementia care
  • Medical (hospital care)
  • Rest home care
  • Respite Care

Reviews / Feedback for MAKOHA Rest Home & Hospital

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5   
Reviewed by : ron805 Aug 2021
Resident.

Good Care....

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5   
Reviewed by : jo3543 Aug 2021
Family member / Friend.

Amazing Staff...

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5   
Reviewed by : chr782 Aug 2021
.

Wonderful Staff...

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5   
Reviewed by : pri697 Aug 2021
Staff Member.

Five Stars...

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4   
Reviewed by : pre199 Aug 2021
Visitor.

Four Stars....

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5   
Reviewed by : all964 Aug 2021
Visitor.

Friendly Staff...

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5   
Reviewed by : [Name withheld at users request] Aug 2021
Visitor.

Friendly Staff...

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5   
Reviewed by : tah337 Aug 2021
Family member / Friend.

Five Stars...

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4   
Reviewed by : [Name withheld at users request] Aug 2021
Family member / Friend.

Four Stars...

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4   
Reviewed by : bre940 Aug 2021
Visitor.

Four Stars...

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DHB Audit Details

Further Rest Home Certification and Audits Information.

MAKOHA Rest Home & Hospital
Lakes DHB
Certificate renewal date: 30th March, 2024
Auditor: HealthShare Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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