Aged Advisor reviews for Edmund Hillary [Aged Care] Retirement Village

# 120 of 683 Aged Care facilities in New Zealand.

221 Abbotts Way, Remuera, Auckland, New Zealand 1050

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EDMUND HILLARY RETIREMENT VILLAGE

92.2% (18 Reviews)

4.61 out of 5 stars - 18 votes

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89.09% from 11 reviews in the last 12 months

Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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NPS

Services offered

Geriatric
Dementia care
Medical Hospital care
Rest home care
AGED CARE

Service Information

This business is part of Ryman Healthcare Ltd.

The Edmund Hillary Retirement Village is located in Remuera, Auckland. The Ryman website states that it is named after one of New Zealand's greatest achievers, the Edmund Hillary Retirement Village provides a full range of retirement lifestyle options for the elderly. The village is situated on Abbotts Way, opposite the Remuera Golf Club, with panoramic views across One Tree Hill, Mt Hobson and Mt Eden.

Located in Auckland near several shopping malls and the Eastern Suburb beached, the Edmund Hillary Retirement Village provides these services and facilities: "The village provides a full range of retirement lifestyle options along with the very best of resthome care from our friendly, caring staff. The village features the latest designs in retirement living including architecturally designed Independent Townhouses & Apartments, Serviced Apartments and a Care Centre set amongst beautifully landscaped gardens."

The website goes on to say that: "The village facilities are unprecedented in New Zealand, including an all-weather bowling green, petanque court, indoor heated swimming pool, spa, library, gymnasium, hair and beauty salon, shop, bar, internet cafe and so much more for residents to enjoy."

No. of Beds 203

(Last Updated: 9th February 2026)

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Edmund Hillary [Aged Care] Retirement Village
Auckland District Health Board
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 18th December, 2026
Auditor: BSI Group New Zealand Ltd
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

provide safe, appropriate care for their residents
meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.