Aged Advisor reviews for Charles Upham [Aged Care] Retirement Village

# 136 of 683 Aged Care facilities in New Zealand.

24 Charles Upham Drive, Waimakariri, Rangiora, New Zealand 7400

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CHARLES UPHAM RETIREMENT VILLAGE

90% (14 Reviews)

4.5 out of 5 stars - 14 votes

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95.00% from 4 reviews in the last 12 months

Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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NPS

Services offered

Dementia care
Medical Hospital care
Rest home care
Respite Care
AGED CARE

Service Information

This business is part of Ryman Healthcare Ltd.

Charles Upham Retirement Village offers aged care in Rangiora, Canterbury. Full continuum of care is available and more Town House and Apartment living is being built. This Ryman village in Rangiora is stated as "providing a lifestyle option to suit everyone. Including independent townhouse and apartment living, assisted living in serviced apartments, and the very best of resthome, hospital and dementia care".

The facilities at Charles Upham Village include "an all weather bowling green, heated indoor swimming pool and spa, gym, beauty and hairdressing salon, cafe, library, and movie theatre. There is so much for residents to enjoy, including village events and outings".

Care include rest home, hospital and dementia level care. One-bedroom serviced apartments are also available. "If you would like a little extra assistance, then housework is taken care of, fresh towels are delivered to you daily, and there's a kitchenette where you can prepare light meals in addition to enjoying a two-course midday meal in the village dining room."

Rymans choice of names for this new village recognises Charles Hazlett Upham, born 1908, in Christchurch - who became an international hero after winning the Commonwealth's highest honour for bravery - the Victoria Cross - twice, and he is the only combat soldier ever to win two of these awards. Charles Upham was 86 when he passed away in 1994.

No. of Beds 120

(Last Updated: 12th January 2026)

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Charles Upham [Aged Care] Retirement Village
Canterbury District Health Board
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 9th November, 2028
Auditor: BSI Group New Zealand Ltd
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

provide safe, appropriate care for their residents
meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.