Cantabria Lifecare (Home and Hospital)
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Cantabria Lifecare (Home and Hospital) Avg. Rating:
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Facility services offered

  • Palliative (End of Life)
  • Geriatric
  • Dementia care
  • Medical (hospital care)
  • Rest home care
  • Respite Care
  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertainment

  • Social Atmosphere

  • Enjoyable Food

Enquire about availability
  • Description
  • Contact
  • DHB Audits

Aged Care Information   (Last Updated: 3rd May 2019)

This facility is owned by Heritage Lifecare Limited.

Cantabria Home and Hospital (with Retirement Village) in Springfield, Rotorua has been owned by the Main Family since 1981. Their website states that "The facility is thermally heated and has an extensive range of care options, catering for all lifestyles and tastes. Government subsidies for care are readily available to all Residents who meet the qualifying criteria"

It goes on to say that "Our facilities have developed to allow our Residents to enjoy a holistic approach to retirement. Please see below to find out more on the Specialist Care & Facilities available at Cantabria. You are also welcome to contact us to have a discussion with our friendly staff, order an information pack or organise a visit through our facilities."

No. of Beds 176

Aged Care Management

Owned by Heritage Lifecare Limited.

Aged Care Activities

Cantabria Lifecare has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinators focus on designing programmes for each individual at all levels of disability, to promote independence and creative expression.

Enquire about availability


Robyn Filipo
Facility Manager

Show number

(07) 347 9587

Cantabria Lifecare (Home and Hospital)
369 Old Taupo Road
Rotorua ,3015
New Zealand  

Enquire about availability     Send a message

DHB Audit Details

Further Rest Home Certification and Audits Information.

Cantabria Lifecare (Home and Hospital)
Lakes District Health Board
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 30th November, 0001
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

Reviews / Feedback for Cantabria Lifecare (Home and Hospital)

× Have you visited this facility? Help others who are looking for a place by posting a review on Cantabria Lifecare (Home and Hospital) or review a different facility now.

Reviewed by : tina282
Jan 2018

  • Family member / Friend
  • > 100 days / visits

Very Caring Staff...

5stars   (Under previous ownership/mgmt)

Product/Service Name: Cantabria Lifecare (Home and Hospital)

Cantabria Lifecare (Home and Hospital)
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Reviewed by : eileen873
Dec 2015

  • Resident

Life Here Is Positive.

5stars   (Under previous ownership/mgmt)

Product/Service Name: Cantabria Lifecare (Home and Hospital)

Cantabria Lifecare (Home and Hospital)
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