Cantabria Lifecare (Home and Hospital) img

Cantabria Lifecare (Home and Hospital)
88% (5 Reviews)

See how this compares with other facilities!

-- This facility welcomes reviews. --


At Cantabria, we are proud to offer rest home, hospital, secure dementia care. Our dedicated and experienced team are here to attend to both your everyday and urgent requirements. We believe in adding value to the quality of everyday living.

Facility services offered
  • Physical
  • Palliative (End of Life)
  • Geriatric
  • Dementia care
  • Medical (hospital care)
  • Rest home care
  • Respite Care

Aged Care Information   (Last Updated: 3rd May 2019)

This facility is owned by Heritage Lifecare Limited.

Cantabria Lifecare is well known in the Rotorua and surrounding communities for focussing on ensuring our residents feel this is 'Their Home'. We encourage our residents to bring their personal treasures and items which hold special significance to help create their own special place.

Each day is seen as an opportunity for us to make it a better day than the one before for the person you care about. We want to know what your loved one likes to do, what they like to eat and what their needs are so we can follow through with a plan of care that meets all of their needs.

No. of Beds 236

Aged Care Management

Owned by Heritage Lifecare Limited.

Aged Care Activities

Cantabria Lifecare has an extensive repertoire of activities and events, aimed at keeping the body and mind stimulated. Our Activity Coordinators focus on designing programmes for each individual at all levels of disability, to promote independence and creative expression.

Enquire about availability

Reviews / Feedback for Cantabria Lifecare (Home and Hospital)

× Have you visited this facility? Help others who are looking for a place by posting a review on Cantabria Lifecare (Home and Hospital) or review a different facility now.
Reviewed by : Sarah Whiteside Aug 2022

Quick Review...

Cantabria Lifecare (Home and Hospital)Read more
Reviewed by : [Name withheld at users request] May 2022

2 star

Cantabria Lifecare (Home and Hospital)Read more
Reviewed by : [Name withheld at users request] May 2022

Friendly staff

Cantabria Lifecare (Home and Hospital)Read more
5   (Under previous ownership/mgmt)
Reviewed by : tina282 Jan 2018
Family member / Friend. > 100 days / visits

Very Caring Staff...

Cantabria Lifecare (Home and Hospital)Read more
5   (Under previous ownership/mgmt)
Reviewed by : eileen873 Dec 2015

Life Here Is Positive.

Cantabria Lifecare (Home and Hospital)Read more

Know someone that would like to place a review but doesn't have access to a computer?
Download a printable FREEPOST form here

DHB Audit Details

Further Rest Home Certification and Audits Information.

Cantabria Lifecare (Home and Hospital)
Lakes District Health Board
Certificate renewal date: 31st January, 2025
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.