Bupa Fergusson Rest Home & Hospital
80% (2 Reviews)

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Aged Care Information   (Last Updated: 12th December 2016)

This facility is owned by Bupa Care Services NZ Limited.

Fergusson Rest Home & Hospital is located in Upper Hutt in Wellington. Its website says "Fergusson is just a short stroll away from Upper Hutt City. There is also a bus stop just outside our entrance to take residents to the local banks, RSA and town library."

The services that Fergusson Rest Home & Hospital provide include: "We have regular activities and entertainment to keep you busy and we often go on outings, from trips to Masterton for picnics, to Wellington Airport to watch the planes take off. Of course, if your prefer something quieter like reading a book or watching a movie, then you're free to do that too; it's up to you how you like to spend your day."

It goes on to say that: "Fergusson Rest Home and Hospital has wide, light corridors which surround courtyards that capture the sun in the summer and give protection from the wind in the winter. We also have lovely garden areas which are great places for you and your family to relax in and enjoy time together. In order to provide the best possible care, we like to find out about your likes and dislikes, hobbies and interests, family and friends." The site continues to say that "We want to get to know you personally and make sure you feel right at home. We also like to make sure to include your family when we talk with you about decisions regarding your care. That way, everyone is informed and your wishes are acknowledged."

No. of Beds 112

Facility services offered

  • Geriatric
  • Dementia care
  • Rest home care

Reviews / Feedback for Bupa Fergusson Rest Home & Hospital

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Reviewed by : [Name withheld at users request] Feb 2021
Staff Member. > 100 days / visits

Good management

Bupa Fergusson Rest Home & HospitalRead more
Reviewed by : [Name withheld at users request] Jun 2020
Family member / Friend. > 100 days / visits

Homely supportive environment

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Bupa Fergusson Rest Home & Hospital
Hutt Valley District Health Board
Certificate renewal date: 11th May, 2022
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.