Retirement Village Information   

This facility is owned by BUPA RETIREMENT VILLAGES .

Fergusson Retirement Village in Upper Hutt, Wellington is stated as being "a welcoming, modern retirement village offering you independence, community and freedom. With 35 one- or two-bedroom apartments, 7 spacious villas and excellent community facilities set in attractive gardens, Fergusson is the place to get the most out of life!"

The Bupa website also explains that "As well as a strong sense of community, our residents are assured that they will be looked after if their future care needs change, thanks to the care options at Fergusson Rest Home and Hospital next door."

It finishes by saying that you can find the Fergusson Village "nestled in the tranquil Hutt Valley, close to all amenities and a short drive from the heart of Upper Hutt City."

No. of Units 41

Property For Sale

Property For Sale Heading

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$110

Property For Sale Heading

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Soluta consectetur et porro voluptatem maiores quidem inventore

$110

Property For Sale Heading

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Soluta consectetur et porro voluptatem maiores quidem inventore

$110

Reviews / Feedback for Bupa FERGUSSON RETIREMENT VILLAGE

2   

Reviewed by : [Name withheld at users request] Aug 2020

Family member / Friend. > 100 days / visits

Two Stars...

Service Name: Bupa FERGUSSON RETIREMENT VILLAGE

[Name withheld at users request]Bupa FERGUSSON RETIREMENT VILLAGELovely apartment. Other residents friendly - make our won fun....Read more

Pros

Lovely apartment. Other residents friendly - make our won fun.

Cons

Manager has no back up even when on leave. [It appears there is] no interest in residents (independent living). eds.

Suggestions to Management or General Comment

Our manager was wonderful at arranging events but does not do so since new 50 apartment residence completed - selling new ones before arranging refurbishment of old ones.

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

1 - 3 years ago

Would you recommend this facility to a friend?

No

2   

Reviewed by : [Name withheld at users request] Jun 2019

Family member / Friend. > 100 days / visits

Keep A Close Watch

Service Name: Bupa FERGUSSON RETIREMENT VILLAGE

[Name withheld at users request]Bupa FERGUSSON RETIREMENT VILLAGEBuilding is clean and tidy Facility is kept very warm Clothing is washed well and kept in good order Food generally varied and hot...Read more

Pros

Building is clean and tidy Facility is kept very warm Clothing is washed well and kept in good order Food generally varied and hot

Cons

Take a long time to respond to call bells - 15 minutes, 11 minutes A lot of changes in staff - including management Systemic problems in how the place works, - do not appear to work as a cohesive team, families are not kept informed sufficiently on matters surround their loved ones

Suggestions to Management or General Comment

A systemic overhaul needs to take place, staff need to follow policies and families need to be kept informed of changes in their family members care. All the positive quotes in the world at the entrance mean nothing if the staff looking after people don't work as a cohesive team and respect and care about their charges. Sadly a lot of them working at BUPA Fergusson appear not to. Management are not aware of what happens on a daily basis in the care of patients and residents.

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

No

4   

Reviewed by : arthur448 Aug 2016

Resident. > 100 days / visits

Quality Residence....

Service Name: Bupa FERGUSSON RETIREMENT VILLAGE

arthur448Bupa FERGUSSON RETIREMENT VILLAGEQuality residence.Read more

Pros

Quality residence.

Cons

Loss of home of 40+ years.

Suggestions to Management or General Comment

.....

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Not sure

The staff are certainly one of the many highlights of this facility, with a genuine down to earth and homely approach they make the residents feel well cared for and listened to. Feedback is always ta...

Fantastic Rest home - Homely Environment

Read More

The staff are certainly one of the many highlights of this facility, with a genuine down to earth and homely approach they make the residents feel well cared for and listened to. Feedback is always ta...

Fantastic Rest home - Homely Environment

Read More

The staff are certainly one of the many highlights of this facility, with a genuine down to earth and homely approach they make the residents feel well cared for and listened to. Feedback is always ta...

Fantastic Rest home - Homely Environment

Read More

The staff are certainly one of the many highlights of this facility, with a genuine down to earth and homely approach they make the residents feel well cared for and listened to. Feedback is always ta...

Fantastic Rest home - Homely Environment

Read More

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