Retirement Village Profile

# 0 of 492 Retirement Village in New Zealand.

Promisia |EILEEN MARY RESIDENTIAL CARE CENTRE Village

44 Trafalgar Street, Dannevirke, Dannevirke, New Zealand 4930

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30% (2 Reviews)

1.5 out of 5 stars - 2 votes

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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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Services offered

RETIREMENT VILLAGES
1 Bedroom Townhouse
Continuum of care

Service Information

This business is part of Promisia Healthcare Limited.

EILEEN MARY is located in Dannevirke.

No. of Units 5

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Reviews / Feedback for Promisia |EILEEN MARY RESIDENTIAL CARE CENTRE Village

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Promisia |EILEEN MARY RESIDENTIAL CARE CENTRE Village

1 Reviewed by : Kirsty Apr 2023

Family member / Friend.

"Catastrophic Failures "

There is nothing positive to say about the Eileen Mary Residential Care Centre - it was a nightmare from the moment my Mum arrived until she died....Read more

Pros

There is nothing positive to say about the Eileen Mary Residential Care Centre - it was a nightmare from the moment my Mum arrived until she died.

Cons

Mum was actively dying for 3 days - we were only rung and told about this 4 hours before she passed. Mum's jewelry, apparently thrown away in the rubbish after being taken by staff for safe keeping. Staff felt that it was ok to let a 94 year old, late stage dementia patient sign their own care agreement - despite knowing she was under a EPOA. Quality of care - Mum died of sepsis in pain - How can such a large organisation running 4 rest homes not have systems in place to safeguard residents.

Suggestions to Management or General Comment

No care, no compassions, no worries, just $ signs.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

Less than 1 year

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Promisia |EILEEN MARY RESIDENTIAL CARE CENTRE Village

2 Reviewed by : elaine123 Jun 2022

Family member / Friend.

"failure to encourage resident ambulatory"

(Under previous ownership/mgmt)staff work very hard and most are very friendly and go out of their way to help. The food is freshly cooked,...Read more

Pros

staff work very hard and most are very friendly and go out of their way to help. The food is freshly cooked,

Cons

In my opinion - staff shortage. My relative not walked, no physio, not taken out of her chair or bed . She can walk with assistance or with a,walking frame, but care manager will not allow staff to help her to do this, as she may fall. I have had her walking with a walking frame on her own at home, playing piano, doing jigsaws, which mentally made such a differenc to her. Left waiting to use her bowels, on occasions told to poo in her nappy, or wait until staff have had their report. No simulations mentally.

Suggestions to Management or General Comment

Pay more attention into residents mental and physical condition. They are not just a vegetable waiting to die. Residents,all have been active members of the community. . In 1 month, I had my relative walking, playing piano, doing zigsaws. in the facility she just sits. its distressing to see her like this, My relative has cancer but does not need to be left sitting in a chair all day with no stimulation.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

Less than 1 year

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Not sure

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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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Promisia |EILEEN MARY RESIDENTIAL CARE CENTRE Village

44 Trafalgar Street, Dannevirke, Dannevirke, New Zealand

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Contact us

Aged Advisor NZ Ltd, Private Bag 4707, Christchurch 8140

Office : 47 Alameda Place, Rolleston, Christchurch

0800 243 323

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11390 reviews over 894 facilities.