Wesley Rest Home
Audit Certification period: 36 months (Good)
Certificate renewal date: 11th December, 2020 Auditor: Central Region's Technical Advisory Services Limited Click here to view latest audit findings
Why we have Rest Home Audits
All rest homes and aged residential care facilities are certified and audited to ensure they:
provide safe, appropriate care for their residents
meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happen
Certification / Surveillance Audits Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.
daviesbayWesley Rest HomeClean, pleasant surroundings. Kindly care from care-givers on the whole. My mother was a resident here for 2 years... Read more
Clean, pleasant surroundings. Kindly care from care-givers on the whole. My mother was a resident here for 2 years
Staff/resident ratio just met MOH Guidelines i.e. 2 caregivers/20 residents plus, from time-to-time, extras from rest-home spent the day there with no increase in staff. Nurse during the day. Mon-Fri activities person often from an agency, covered dementia, rest home & hospital - approx 1hr/day in dementia unit. Unapproachable management
Suggestions to Management or General Comment
Alzheimers NZ advised that I ask about staffing policy. My question met defensive lack of disclosure and were followed by a notice on the entry door for families stating that we were not at any time to advance beyond the nursing station just inside the entry, where we should ask for our family member to be brought to the entry lounge to visit with us. I found that my mother was confused by being taken from whatever she was doing, and an uneasy situation ensued.
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Helping you find the right retirement or restcare facilities.
The team at Aged Advisor are locals that have first hand experience with Retirement Villages, Rest Homes and Aged Care facilities, either through our line of work (providing services to residents within these facilities) or by having family or loved ones living there. We do not own or run restcare or retirement facilities, and we do not own any shares (personally or as a company) in any Retirement Complexes or Groups - so we have no financial interests in these facilities. We simply want the best for the people that live there or are looking to make a decision of moving to one.