Stillwater Lifecare [Aged Care]
FINALIST 2020 Best Aged Care (Med/Large) Facility - South Island
Overview
Stillwater Gardens Retirement Village
Facility services offered
- Geriatric
- Dementia care
- Rest home care
Aged Care Information (Last Updated: 5th July 2021)
This facility is owned by Heritage Lifecare Limited.
Stillwater Rest Home and Hospital Care (formerly Stillwater Gardens) is located in Richmond, Nelson and offers rest home and hospital level aged care with 45 beds.
No. of Beds 69
Enquire about availabilityGallery
Reviews / Feedback for Stillwater Lifecare [Aged Care]
Not many positives.
Friendly staff
Good facilities
Staff are wonderful in the rest home
5 Stars
Private.
Independence
5 Star...
Know someone that would like to place a review but doesn't have access to a computer?
Download a printable FREEPOST form here
DHB Audit Details
Further Rest Home Certification and Audits Information.Stillwater Lifecare [Aged Care]
Nelson Marlborough District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 13th December, 2022
Auditor: The DAA Group Limited
Click here to view latest audit findings
Why we have Rest Home Audits
All rest homes and aged residential care facilities are certified and audited to ensure they:
- provide safe, appropriate care for their residents
- meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happen
Certification / Surveillance AuditsCertification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.
