Aged Care Profile

Hilda Ross [Aged Care] img

Hilda Ross [Aged Care]
 100% (1 Reviews)
5 out of 5 stars - 1 votes

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Hilda Ross offers rest home, hospital and dementia level care onsite at Hilda Ross Retirement Village.

Services offered
  • Geriatric
  • Dementia care
  • Medical Hospital care
  • Rest home care

Service Information

This business is part of Ryman Healthcare Ltd.

Hilda Ross Retirement Village, is conveniently located to the centre of Hamilton and is nestled amongst beautiful landscaped gardens. Hilda Ross is a lovely centre offering the very best in retirement living and continuum care.

Our care home is positioned centrally in the village and offers resthome, hospital, dementia, short term and day care. Bedrooms in our resthome are comfortable and spacious, with a private ensuite, television and pleasant views. If your needs become more complex, you will have access to hospital level of care and clinical support. We are particularly proud of our dementia care unit. This is a secure, warm and homely environment with caring specialist staff, who strive to maintain the safety and dignity of our residents at all times. Special design features, such as textured walls and use of colour, support residents in finding their way about. There are also secure indoor and outdoor areas which are monitored unobtrusively from staff.

Hilda Ross runs a daily activities schedule, catering to different levels of needs and interests, so you will always feel very much part of our friendly community. Activities include planned outings, games and quizzes, visiting speakers, a men's club and even pamper sessions! Hilda Ross Retirement Village is operated by Ryman Healthcare, one of New Zealand’s best-known names in retirement living. For more information, please make an enquiry.

No. of Bed 151


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(Last Updated: 24th March 2023)

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Hilda Ross [Aged Care]
Visitor. > 100 days / visits
"Good Surroundings..."
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DHB Audit Details

Further Rest Home Certification and Audits Information.

Hilda Ross [Aged Care]
Audit Certification period: 36 months (Good)
Certificate renewal date: 15th September, 2025
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.