Hilda Ross [Aged Care]
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Hilda Ross offers rest home, hospital and dementia level care onsite at Hilda Ross Retirement Village.
Facility services offered
- Dementia care
- Medical (hospital care)
- Rest home care
- Townhouse (3+ bdrm)
- Townhouse (2 bdrm)
- Townhouse (1 bdrm)
Aged Care Information (Last Updated: 21st May 2019)
This facility is owned by Ryman Healthcare Ltd.
At Ryman villages, we’re dedicated to caring for you now and into your future.
We welcome residents from the wider community, and if you’re an existing Ryman resident you will have priority access to care options that suit your needs.
Hilda Ross Retirement Village provides independent living and assisted living in serviced apartments. We also provide resthome, hospital and dementia care, all within the same village community.
The care we provide is individualised to suit your needs. Our care app, myRyman, is available on an electronic device in every resident’s room. Allowing nurses and carers to access detailed information about your needs and preferences while they are caring for you.
No. of Beds 151Enquire about availability
Property For Sale
Reviews / Feedback for Hilda Ross [Aged Care]
|Quality of Care||
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The staff are certainly one of the many highlights of this facility, with a genuine down to earth and homely approach they make the residents feel well cared for and listened to. Feedback is always ta...
Fantastic Rest home - Homely EnvironmentRead More
DHB Audit DetailsFurther Rest Home Certification and Audits Information.
Hilda Ross [Aged Care]
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 15th June, 2022
Why we have Rest Home Audits
All rest homes and aged residential care facilities are certified and audited to ensure they:
- provide safe, appropriate care for their residents
- meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happenCertification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.