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Aged Care Profile

# 121 of 717 Aged Cares in New Zealand.

Grace Joel [Aged Care] img

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184 St Heliers Bay Road St Heliers , Auckland, 1071 New Zealand

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Grace Joel [Aged Care]
85% (4 Reviews)

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  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertain

  • Social Atmosphere

  • Enjoyable Food

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Aged Care Information   (Last Updated: 21st May 2019)

This facility is owned by Ryman Healthcare Ltd.

At Ryman villages, we’re dedicated to caring for you now and into your future.

We welcome residents from the wider community, and if you’re an existing Ryman resident you will have priority access to care options that suit your needs.

Grace Joel Retirement Village provides independent living and assisted living in serviced apartments. We also provide resthome and hospital care, all within the same village community.

The care we provide is individualised to suit your needs. Our care app, myRyman, is available on an electronic device in every resident’s room. Allowing nurses and carers to access detailed information about your needs and preferences while they are caring for you.

No. of Beds 139

Facility services offered
  • Geriatric
  • Medical (hospital care)
  • Rest home care
  • AGED CARE

Reviews / Feedback for Grace Joel [Aged Care]

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5   
Reviewed by : [Name withheld at users request] Aug 2022
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Quick Review...

Service Name: Grace Joel [Aged Care]
Grace Joel [Aged Care]Read more
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4   
Reviewed by : joa210 Aug 2020
Resident. > 100 days / visits

Overall 4

Service Name: Grace Joel [Aged Care]
Grace Joel [Aged Care]Read more
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4   
Reviewed by : Bruce1 May 2020
Resident. > 100 days / visits

Very good.Location excellent and staff top class

Service Name: Grace Joel [Aged Care]
Grace Joel [Aged Care]Read more
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4   
Reviewed by : Bruce1 May 2019
Resident. > 100 days / visits

Location. Quality of Apartment.

Service Name: Grace Joel [Aged Care]
Grace Joel [Aged Care]Read more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Grace Joel [Aged Care]
G00011-K
Certificate renewal date: 13th December, 2024
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

  • Quality of Care

  • Caring Staff

  • Responsive Mgmt

  • Outdoor Activity

  • Indoor Entertain

  • Social Atmosphere

  • Enjoyable Food

Enquire about availability

Visit our website

www.gracejoel.co.nz

Location: 184 St Heliers Bay Road, St Heliers, Auckland, New Zealand

Show number

(09) 575 1572

Send a message

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Associated Facility

GRACE JOEL RETIREMENT VILLAGE

18 Reviews

  • St Heliers, Auckland

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Grace Joel [Aged Care]

184 St Heliers Bay Road
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