Mayfair Village Arvida Northcross Auckland

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Retirement Village Profile

# 78 of 511 Retirement Villages in New Zealand.

14 Oteha Valley Road, Northcross, Auckland, New Zealand 0632

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MAYFAIR VILLAGE | Arvida

82.8% (57 Reviews)

4.14 out of 5 stars - 57 votes

See how this compares with other facilities!

100.00% from 1 review in the last 12 months

-- This facility welcomes reviews. --

Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food

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NPS

Services offered

Serviced Apartments
2 Bedroom Villa
1 bedroom Apartment
RETIREMENT VILLAGES

Service Information

This business is part of ARVIDA Villages.

MAYFAIR VILLAGE | Arvida is located in Northcross, Auckland and offers dwellings with of independent retirement living.

No. of Units 100

Enquiries not enabled

(Last Updated: 3rd April 2023)

Reviews / Feedback for MAYFAIR VILLAGE | Arvida

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MAYFAIR VILLAGE | Arvida

4 Reviewed by : [Name withheld at users request] Jul 2021

Resident.

"Pleasant, Happy and Helpful...."

(Under previous ownership/mgmt)Pleasant, happy, helpful, well-looked after environment with competent staff....Read more

Pros

Pleasant, happy, helpful, well-looked after environment with competent staff.

Cons

Occasional lapses in efficient staff function eg - accuracy of newsletters, and some disregard of some complaints.

Suggestions to Management or General Comment

Nothing further to add - very satisfied

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

MAYFAIR VILLAGE | Arvida

4 Reviewed by : [Name withheld at users request] Jul 2021

Resident.

"Friendly Residents..."

(Under previous ownership/mgmt)Security, friendly residents, activitiesRead more

Pros

Security, friendly residents, activities

Cons

N/A

Suggestions to Management or General Comment

Capital gains shared. Resale time. Emergency response.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

MAYFAIR VILLAGE | Arvida

4 Reviewed by : dou544 Jul 2021

Resident.

"Excellent Meals..."

(Under previous ownership/mgmt)Good social atmosphere. Efficient staff. Excellent meals....Read more

Pros

Good social atmosphere. Efficient staff. Excellent meals.

Cons

The loss of bowling green through major renovations that will not see the return of the green for a long time.

Suggestions to Management or General Comment

Gardening staff struggling to maintain village grounds.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

MAYFAIR VILLAGE | Arvida

3 Reviewed by : [Name withheld at users request] Jul 2021

Resident.

"Friendly Residents..."

(Under previous ownership/mgmt)Friendly residents.Read more

Pros

Friendly residents.

Cons

It is 2021 not 1921. It is so out of date, would never have come here had I known.

Suggestions to Management or General Comment

Needs to modernize in this century not from the day it was built.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Less than 1 year

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

MAYFAIR VILLAGE | Arvida

4 Reviewed by : ste846 Jul 2021

Resident.

"Great Staff..."

(Under previous ownership/mgmt)Good independent lifestyle. Great staff. Good position for services....Read more

Pros

Good independent lifestyle. Great staff. Good position for services.

Cons

Restaurant open for dinner only 2 nights a week. Pending refurbishment. No care facility.

Suggestions to Management or General Comment

Refurbishment - ASAP. Enlighten residents especially new comers. Also inform potential residents.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

MAYFAIR VILLAGE | Arvida

4 Reviewed by : rose955 Jul 2021

Resident.

"Friendly Residents..."

(Under previous ownership/mgmt)Residents are friendly, activities available, cafe on site....Read more

Pros

Residents are friendly, activities available, cafe on site.

Cons

Gardening and staffing. Swimming pool needs upgrading. Lighting. Easier integration for couples than singles.

Suggestions to Management or General Comment

More feedback to residents. Neighbourhood watch not being operating for over a year now.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

MAYFAIR VILLAGE | Arvida

4 Reviewed by : [Name withheld at users request] Jul 2021

Resident.

"Friendly Atmosphere...."

(Under previous ownership/mgmt)Friendly atmosphere, location, good local staff relationships...Read more

Pros

Friendly atmosphere, location, good local staff relationships

Cons

Poor communication with [some senior staff] (eds.). Lack of forward planning.

Suggestions to Management or General Comment

What plans are in place to give us a full time manager?

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

MAYFAIR VILLAGE | Arvida

4 Reviewed by : [Name withheld at users request] Jul 2021

Resident.

"Company..."

(Under previous ownership/mgmt)Company. Safety. Care.Read more

Pros

Company. Safety. Care.

Cons

No manager at present. Not happy.

Suggestions to Management or General Comment

Arrange more outings to parks, gardens, beach, large shopping malls.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

MAYFAIR VILLAGE | Arvida

5 Reviewed by : rae880 Jul 2021

"Five Stars..."

(Under previous ownership/mgmt)Having lived here for 27 years, it goes without saying....Read more

Pros

Having lived here for 27 years, it goes without saying.

Cons

....

Suggestions to Management or General Comment

....

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

N/A

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

MAYFAIR VILLAGE | Arvida

5 Reviewed by : [Name withheld at users request] Jul 2021

Resident.

"Five Stars..."

(Under previous ownership/mgmt)....Read more

Pros

....

Cons

....

Suggestions to Management or General Comment

Enjoy village life and my lovely villa.

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 3 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

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Quality of Care
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MAYFAIR VILLAGE | Arvida

14 Oteha Valley Road, Northcross, Auckland, New Zealand

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MAYFAIR VILLAGE | Arvida

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