Cantabria Retirement Village Springfield Rotorua

Set in beautiful park-like grounds, Cantabria Village is set to become a welcoming, modern retirement village offering you independence, community and security.

Facility services offered

Villa, (3+ bdrm)
Villa, (2+ bdrm)
Villa (1 bdrm)
Apartment (2 bdrm)
Studio Unit
RETIREMENT VILLAGES

Retirement Village Information (Last Updated: 28th October 2021)

This facility is owned by Heritage Lifecare Limited (VILLAGES).

Cantabria Village will be a place to get the most out of your retirement. Recognising the individual needs of our residents and to promote a friendly and comfortable environment is an important part of our philosophy. You won’t have to worry about maintenance - it’s all taken care of.

No. of Units 39

Retirement Village Management

Owned by Heritage Lifecare Limited (VILLAGES).

Retirement Village Activities

Cantabria Village offers all the benefits of it's associated Lifecare's facilities, including entertainment, activities and companionship. We take pride in being warm and friendly and have become renowned for our cheerful atmosphere.

Enquire about availability

Gallery

Address

Alvina Napier
VIllage Manager

Show number

(07) 347 9587

CANTABRIA RETIREMENT VILLAGE
369 Old Taupo Road
Springfield
Rotorua ,3015
New Zealand

Enquire about availability Send a message

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Reviews / Feedback for CANTABRIA RETIREMENT VILLAGE

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Reviewed by : [Name withheld at users request] Aug 2021

Resident.

Independent living

Service Name: CANTABRIA RETIREMENT VILLAGE

Includes reply from CANTABRIA RETIREMENT VILLAGE

Good accommodationRead more

Pros

Good accommodation

Cons

Badly managed as Heritage Lifecare does not replace staff as they leave. No fire drill.

Suggestions to Management or General Comment

Heritage Lifecare seems only interested in making money

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Reply from CANTABRIA RETIREMENT VILLAGE

We are so sorry to hear about your recent experience. We've been in touch with the interim Care Home & Village Manager and the Regional Operations Manager who will look into your concern. Please feel free to share your contact details with us so we can follow up personally. Thanks

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

More than 1 year but less than 5 years

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Reviewed by : Eileen348 Jun 2019

Resident. > 100 days / visits

Lack Of True Caring Atmosphere...

Service Name: CANTABRIA RETIREMENT VILLAGE

Pleasant location - spacious gardens and trees. My unit is perfect....Read more

Pros

Pleasant location - spacious gardens and trees. My unit is perfect.

Cons

Lack of true caring atmosphere. Priority given to appearance of place rather than caring.

Suggestions to Management or General Comment

More trained staff. These comments may seem very harsh but having been so very happy here prior to the change of ownership I find its present atmosphere so very sad. Cantabria has truly felt like 'home' to me but sadly, no longer. Thankfully I am well, in spite of being 94 I am able to have a life outside of Cantabria but I guess it won't always be like that!

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Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

More than 3 years ago

Would you recommend this facility to a friend?

5 (Under previous ownership/mgmt)

Reviewed by : noel422 Dec 2015

Resident. > 100 days / visits

Five Stars...

Service Name: CANTABRIA RETIREMENT VILLAGE

AllRead more

Pros

All

Cons

None

Suggestions to Management or General Comment

A very pleasant place. Nice trees and garden.

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

5 (Under previous ownership/mgmt)

Reviewed by : [Name withheld at users request] Dec 2015

Resident. > 100 days / visits

Many Activities Available...

Service Name: CANTABRIA RETIREMENT VILLAGE

Sympathetic administration. Park like grounds - beautiful flowers, shrubs. Many activities available....Read more

Pros

Sympathetic administration. Park like grounds - beautiful flowers, shrubs. Many activities available.

Cons

Organised activities from village to outside are not usually available to wheelchair users.

Suggestions to Management or General Comment

....

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

4 (Under previous ownership/mgmt)

Reviewed by : [Name withheld at users request] Dec 2015

Resident. > 100 days / visits

No Stress...

Service Name: CANTABRIA RETIREMENT VILLAGE

No stress of owning a house, can come and go as we please, plenty of good friends....Read more

Pros

No stress of owning a house, can come and go as we please, plenty of good friends.

Cons

N/A

Suggestions to Management or General Comment

.....

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

4 (Under previous ownership/mgmt)

Reviewed by : robin911 Dec 2015

Resident. > 100 days / visits

Lovely Grounds

Service Name: CANTABRIA RETIREMENT VILLAGE

Security. No maintenance problems. Grounds maintained. Lovely grounds....Read more

Pros

Security. No maintenance problems. Grounds maintained. Lovely grounds.

Cons

N/A

Suggestions to Management or General Comment

Very friendly establishment with staff who always have time to greet residents.

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Yes

5 (Under previous ownership/mgmt)

Reviewed by : betty644 Dec 2015

Family member / Friend. > 100 days / visits

Secure Living...

Service Name: CANTABRIA RETIREMENT VILLAGE

Living independently. Able to join in with activities. Secure living....Read more

Pros

Living independently. Able to join in with activities. Secure living.

Cons

N/A

Suggestions to Management or General Comment

....

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

More than 3 years ago

Would you recommend this facility to a friend?

Yes

5 (Under previous ownership/mgmt)

Reviewed by : dorothy526 Dec 2015

Resident.

Everything Positive...

Service Name: CANTABRIA RETIREMENT VILLAGE

Everything positiveRead more

Pros

Everything positive

Cons

None I can think of

Suggestions to Management or General Comment

No negatives here that I've had to deal with. I have had a villa since 2011.

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I live/have lived there.

I have lived at / visited this facility for

N/A

I last lived at / visited this facility

N/A

Would you recommend this facility to a friend?

Yes

4 (Under previous ownership/mgmt)

Reviewed by : carolyn157 Nov 2015

Family member / Friend. > 100 days / visits

Friendly Staff...

Service Name: CANTABRIA RETIREMENT VILLAGE

Beautiful grounds. Friendly staff....Read more

Pros

Beautiful grounds. Friendly staff.

Cons

My friend had an intruder in her villa at night that stole her handbag off the dining room table.

Suggestions to Management or General Comment

Have to [be] more diligent with security cameras and obvious security guards having a 24/7 presence.

Report this comment

Categories	Rating
Quality of Care
Caring/Helpful Staff
Responsive Management
Trips/Outdoor Activities
Indoor Entertainment
Social Atmosphere
Enjoyable Food
OVERALL RATING

How do you know about this place?

I have/had family/friends there.

I have lived at / visited this facility for

Longer than 100 days / visits

I last lived at / visited this facility

Within the last 12 months

Would you recommend this facility to a friend?

Not sure

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Associated Facility

Retirement Village Profile

# 182 of 476 Retirement Villages in New Zealand.