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Rannerdale Village (Formerly Home & Hospital) img

FINALIST - 2017 Best Aged Care (Med/Large) Facility - South Island

Rannerdale Village (Formerly Home & Hospital)
82% (10 Reviews)

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-- This facility welcomes reviews. --

Overview

Rannerdale Veterans Care is a not for profit organization with the mission of providing care for the wider veteran community including those who have served in the military and/or civilian emergency services as well as their families and dependents.

Facility services offered
  • Palliative (End of Life)
  • Geriatric
  • Medical (hospital care)
  • Rest home care

Reviews / Feedback for Rannerdale Village (Formerly Home & Hospital)

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2   
Reviewed by : [Name withheld at users request] Sep 2018
Resident

Two Stars...

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5   
Reviewed by : neville787 Oct 2017
Resident10 - 100 days / visits

Great Staff...

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4   
Reviewed by : peter498 Mar 2017
Resident> 100 days / visits

Very Good Activities...

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5   
Reviewed by : art334 Jan 2017
Family member / Friend10 - 100 days / visits

5 Stars...

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4   
Reviewed by : grace587 Dec 2016
Family member / Friend< 10 days / visits

Well Laid Out...

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5   
Reviewed by : anthony128 Jun 2016
Resident10 - 100 days / visits

Good Activities...

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4   
Reviewed by : [Name withheld at users request] Jun 2016
Resident

Four Stars...

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5   
Reviewed by : [Name withheld at users request] Jun 2016
Resident> 100 days / visits

Cosy Rooms...

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3   
Reviewed by : kate337 Dec 2015
Resident

Relaxed Atmosphere and Friendly Nurses...

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4   
Reviewed by : roger052 Sep 2015

Caring...

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Rannerdale Village (Formerly Home & Hospital)
Certificate renewal date: 6th July, 2021
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.

An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.

In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.

Other types of audit

Provisional audits happen when a provider purchases a certified rest home from another provider.

Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.

Ministry inspections

Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.

DHB issues-based audits

DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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